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How do External Users return when re-shared and previously downgraded to Guest
Recent updates of USM articles state "Once downgraded to Viewer (or Guest), they can only be upgraded to Member manually by a System Admin." They also mention if a user is removed/access revoked, they can be re-shared using the same email. We have a policy that ALL external provisional members are downgraded to Guests at…
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Sharing - Permissions by Subfolder or Workgroup
All, I want to create a structure (I don't care if it is a folder or a workspace) for a project with 3 sheets and 2 subfolders. Each subfolder contains 2 additional sheets. I want to share the project structure with my customer, but I don't want to share the subfolders (one folder has financial information and the other…
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Allow sending multiple rows from a Report (without redirecting to the source sheet)
Currently, when working with Reports in Smartsheet, it is not possible to send multiple selected rows if they come from different source sheets. Also, when sending rows, the recipient is redirected to the original sheet instead of seeing the content directly. It would be very useful to: Select and send multiple rows…
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User Subscription Model - NEED a static VIEWER ONLY option (interns, temps etc.)
User Subscription Model - NEED a static VIEWER ONLY option (interns, temps etc.) In the new User Subscription Model, what options exist if we need a user to ALWAYS ONLY be a VIEWER ONLY? Meaning no action can make them become an Editor/Provisional Member. This new User Subscription Model leaves the department that pays the…
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Transferring files from Terminated "Provisional Members"
How do you transfer Smartsheet files belonging to Terminated "Provisional Members"? There are not the same options as for PAID Member users.
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Recommended Smartsheet Automations or Integrations
Hi Smartsheet Community, I'm working on enhancing the PMO process in Smartsheet and was curious—what are some game-changing automations or integrations you’ve added that made a significant impact? Whether it’s streamlining workflows, improving reporting, or enhancing team collaboration, I’d love to hear your…
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Sharing a folder in a workspace
We created a workspace called "Active Projects" to share with the full company and are wanting to share specific folders in that workspace with customer project team as "commenters". I found it seems I can only share at the workspace level. Is there a better way to manage this so that I can share all folders with the…
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WorkApps - Domain Access
With the recent release of the PMO Portfolio WorkApp it would be really beneficial to allow domain access like what is currently available in Dynamic View. With our portfolio app we want to create a generic role that has minimal access to the portfolio but can see basic information and submit new requests. Thanks Craig
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How to Share Single Workspace Folder?
I have a workspace that I created with two subfolders. A user needs to have access to only one of them but when I have that folder selected, I can only share the entire workspace with them. Is there a secret way that I can share the parent folder and ensure that any new files created will be shared with the same people? I…
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Easier way to share sheets to users in an "Assigned Too" or other contacts column
Hi Smartsheet Product Enhancement team! I was wondering if there is a better way to share a sheet with a large audience that may appear in a contact column in the sheet (Assigned To: Columns)? I understand the trick of copying the contact column cell and pasting it into the invite collaborators section on the Sheet Sharing…