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Changing Email Addresses
Hello, My colleague created an account for me while trying out smartsheet. We've since started a full implementation of smartsheet and I need to pull my old e-mail address over. Problem is that smartsheet is telling me that the e-mail address I want is in use by another account (even though I've deleted the account used in…
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File Upload from Customer into their Designated Row
I was hoping somebody could help. I have a form set up where customers can upload their artwork directly to our sheet and once checked I send an approval request as a proof. However if the proof is declined or we check the file and it isn't print ready we require customers to upload a new file (artwork). I have tried this…
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Cashflow formula - IF formula issue under date formatted column
Hi, I'm trying to create a project cash flow projection sheet and I'm stuck with the (see attached photo) IF formula. I need the column to be formatted as date to find the IF formula but I cant format the cells below as number/text and I believe this is the reason that the IF formula isn't working. Any help to get this…
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Profile Settings Mysteriously Changed?
How do I change my settings to stop overwriting cell content and default back to 'insert'? I used to be able to just type over something, but now the contents are overwritten. For example if I have "There is 90% in this." in a cell and I want to update it to 95%, it will now write over the '90% in this." completely instead…
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Shift license and owned sheet at same time to new user
I have 6 licenses and 6 licensee's and want to transfer a license to a new person from a current person and transfer the owned sheets to the new person. Problem is that the license needs to exist with the new person to give the sheets to that person, but i can't give them the license until i move the owned sheets. I hate…
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Transfer a folder's ownership to another account
Hi, I have recently recieved a licenced user with my company mail account and I would like to transfer all the work I made with the trial version user (which is related with another mail account) to this new one which is the official. Is there a way to do this directly and not creating and sharing workplaces stuff? Another…
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Delete all comments and data of a sheet
Hi, how can I delete all comments for all rows in one go for a sheet? Thanks
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If Smartsheet, Inc. goes away, clients lose all data?
The following was said at the office this week. I know what my response is. On the surface, I know Smartsheet offers sheet backups. Also looking at the Smartsheet Trust Center page and Microsoft Trust Center at the similarities...but wanted to open this up for objective discussion: “SmartSheet is not ours, that data does…
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Locking User Abilities
Hello, Is there a way I can lock down users to they cannot remove each other from a sheet? I would like them to be able to edit the sheet but not be able to remove another colleague. Thank you, Alex
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Turning Off Card View
Is there a way to disable Card View permanently or "shut it off"? Our company uses things in Grid view and we would like to disable the function to avoid confusion.
