October 8, 2025 System Admins can now add users on the seat types and true-up page in Admin Center. This new feature saves System Admins time by enabling them to add individual users directly on the seat management page as well as add users in bulk via file upload. Users can be assigned paid Member or free Viewer seat…
Hello! We have an enterprise plan for our company and with 2 licenses on it. I have created a workapp to share some sheets and share a dashboard in one place. Yet I am not sure why I got this message from them when they tried to access it. Could you please help as from my understanding this should be free on the plan we…
My team recently learned that we can only have one admin for a WorkApp, which is causing some challenges and concerns. The main challenge is that the only time the WorkApp can be edited is when that single person is in office. We want to roll out wider use of WorkApps, but we need the person who works 8am-5pm and the…
This discussion has been merged.
Please allow us to hide icons, not applicable to our organization's subscription model, from users using the admin panel or automatically hide them for our company. Thanks! Isaac asked me to submit this feature request here:
We are managing our licensed members by using groups. How do I create a report of all the users with their group memberships?
Hello everyone, I am currently in the middle of configuring RM for the IT team I work with. We are struggling with getting this views as it seems RM is more designed to showcase groups allocation. With our team being so small we don't have a real use to group people together (i.e we have 1 network engineer and developer.…
Smartsheet needs a critical feature enhancement to align with industry-standard SaaS practices: grant System Administrators inherent visibility into and access to all workspaces within the organization. Currently, admins are severely limited in their ability to oversee and manage workspaces, relying entirely on individual…