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Best new way to automate notifications in a waterfall
Currently our (several years old) setup for automation depends on a sheet formula and I would rather have the full picture in the automation and I think maybe with updates that have come in where this is possible now. Example: When Task one status is set to done, it updates in a special formula cell on the next line and…
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Is there a way to remove blank rows from an automated email?
I created a form, that has logistics factored into it so when one question is asked depending on the answer, a box may appear to continue down the form. When the form is submitted and i recieve the email notification, all the boxes on the form appear even if they are blank. Is it possible to adjust this so only the boxes…
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Can I comment and tag a SmartSheet Group in the comments/email?
I have found older posts that this is not an option through SS although I have been told it is by someone at SmartSheet. I was told that I could @groupname to ensure all parties (or a subset of those to whom the sheet is shared via setting up different groups) are sent comments vs. having to go into SS and review for…
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Subject line in notification email
Is there a way to change the Subject line within an email notification? Currently we have a couple of teams that share the same workspace and when a new ticket is submitted, the email Subject line states the team has "a new content request", but not all of the teams work content requests, so the emails are getting…
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Option to Send Separate Email Notifications in Update Request Automation
We have several use cases where it would be very helpful to be able to choose whether email notifications are combined or sent separately. For example, we are sending an Update Request to other departments for what is basically an approval, but they need the ability to edit fields and/or record additional information, not…
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Merged: Option to not combine simultaneous alerts
This discussion has been merged.
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Send email notifications to Data Mesh config owners when a config is broken
I'm relatively new to Data Mesh, so feel free to point me in the right direction - but apparently one of my configurations was broken and I did not receive any notification that it was not working properly. I was notified by an end user that it was broken which caused me to investigate. Especially for paying a premium for…
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Separate reply-to email address for auto emails
Hello, I'd like to vote for the feature of a separate reply-to email address when setting up auto emails. I'm the owner of a large number of sheets, and despite it not necessarily being a problem that emails appear to come from me, i'm having a huge issue with the large number of replies i receive. Despite adding text in…
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Allow email notifications/automation with WorkApp credentials
Is there a way to send notifications and alerts to users of a WorkApps through automation without providing the users access credentials to the underlying sheets in the WorkApps? Currently, I have notifications triggered by dates and other metrics to ensure information remains fresh and current. However, since the users do…
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Smartsheet integration with Docusign
I integrated Smartsheet with DocuSign in 2023. I made a minor change to the DocuSign document and updated the email addresses so that notifications are sent to me instead of the finance team. After making these updates, I encountered a challenge with the group email address. Smartsheet is not sending emails to the list,…
