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Is there a way to update "Hello, you’ve been assigned a task as..."
SmartSheet sends out this notification, but we would like to personalize it with the change #, and description to be more specific...this does not appear to be coming from our Automations: Any/all assistance is appreciated, thanks.
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How do you confirm the identity of an approver in an approval request?
We discovered somewhat alarmingly that the Modified By column does not record the email address of a person making an approval but rather pulls information from the cell in the approver column. Here is the use case: An approval request email is sent to Person A, who forwards the email to Person B. Person B approves the…
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"Rows deleted" no longer a trigger option. How can I track deletions?
When setting up a workflow to alert someone, I no longer see the trigger option of "when rows are deleted". How can I receive notification of this action?
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I would like to combine 2 columns together when we send an email from a row
I was wondering if there is a way to combine 2 columns together when you send an actual email from a row to have everything on one line rather than 2?
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Merged: The ability to send notifications to groups rather than individuals
This discussion has been merged.
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@mention email notifications/frequency
Hello, It would be great if we could change the frequency of email notifications when we receive @mention or replies from Smartsheet conversations/comments to one daily digest versus multiple emails per day!
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Conversation notifications: daily digest?
Hello, Is it possible to change the frequency of email notifications when we receive @mention or replies from Smartsheet conversations/comments? We have multiple colleagues who receive large numbers of notifications and it would be great if we could collate all messages into one daily digest versus multiple emails per day?…
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Evaluate Cell containing MESSAGE with fields for WORKFLOW NOTIFICATION ILO Literal Fields
Reference a cell with fields for a WORKFLOW NOTIFICAITON. This could store preset messages for Vlookup or Index/Match use in a helper cell. WORKFLOW NOTIFICAITON coul dthen reference the {{MESSAGE CELL}} and 'unwrap' or force evaluate the {{FIELDS}} in the cell prior to sending the message. Currently it literally returns…
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Back to Basics: Formatting in Request Approval
Hi The format of the request is basic and doesn't allow any areas of importance to be highlighted. having the ability to add a single colour and highlight / bold / italics / underline would enhance the request. In this example, not being able to bold the two of the words and change the colour means they can get missed.…
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User doesn't receive workflow notifications
I´m trying to figure out why one user can't receive email notifications from smartsheet. Context: I have a smarthseet to track QA Auduts and this specific workflow is to send the audited agents an update requesting to sign off their results. Due the nature of data in the sheet, Agents don't have access, so once the QA…