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WorkApps Expansion of Number of Admins
My team recently learned that we can only have one admin for a WorkApp, which is causing some challenges and concerns. The main challenge is that the only time the WorkApp can be edited is when that single person is in office. We want to roll out wider use of WorkApps, but we need the person who works 8am-5pm and the…
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A guide to managing Provisional Users
We have just transitioned over to the new USM. And are having a fun time trying to initially reign in all the Provisional Users. Like we set one to Viewer and the next day they are back to provisional. We are trying to understand what reports to run to see who is a new provisional and what assets they are shared to and who…
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No Longer Licensed User
I have an employee that was a licensed user and decided to pull the license and give it to someone else. I would like to give that employee View access (the one we removed their license from) but when they were a licensed user they created sheets, reports, dashboards, etc. I moved everything that they created over to me as…
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Lost Owner Access to Workspace I Created, but Can't See Current Owner
Hi, I created a workspace some time ago, but recently my access changed (now viewer) and I can no longer manage or edit the content. I also noticed that the Owner field is blank (doesn't load), so I can't identify who currently owns it in order to request access. Is there a way to recover ownership or at least view who the…
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Customizable Permissions or Granular Permission Sets
Often times I find that I need to give further permissions to users, but don't want to give them unfettered access to sheets. Often times my Project Managers need to add an additional item to a drop-down menu, add an additional column to track a specific need, reorder columns to fit their needs, or adjust lanes in card…
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Advanced permission setting for approval flow
Is that possible to set up the dedicated password before "open request" to enter the approval page? If approver A has received the request and has no permission to open the attachment, he will forward this email to the related party to get the password. In this case, other people such as B may click this link and submit it…
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Is there possible to set up the dedicated password before "open request" to enter approval page
If the approver A has got the request and have no permission to the attachment, he will forward this email to related party to get the password. In this case, other people such as B may click this link and submit it by mistake once got the link. And Smartsheet will record that "A" has approved this request. How can we…
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Do I need to give permission for everyone so they can view widgets in my dashboard?
I have a dashboard that I want to disseminate out to some volunteers. I just recieved an email from a volunteer that said that he could not see the widgets in the dashboard even though he has access to the dashboard itself. Do i need to go into the reports that are in the widgets and share each one individually with him or…
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Allowing collaborators to only edit certain columns
Hi, We've produced a snag/punch list on Smartsheet and the sheet is shared with the sub-contractors working on our construction site. Our 2 site managers have full admin rights to allow them to add snags and assign to the relevant contractors. We only want to allow our sub-contractors to add a comment to say the item has…
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Merged: Access to all sheets for Smartsheet System Admins
This discussion has been merged.