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Multiple Workspace Owners in Smartsheet
As a Smartsheet Control Center (SCC) admin for a large-scale Project Portfolio Management (PPM) implementation, I’m requesting support for multiple workspace owners or enhanced administrative permissions that allow licensed Admins to move folders and assets between workspaces they administer. Currently, Smartsheet…
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User Subscription Model and Dynamic View Permissions
Under the User Subscription Model, can internal collaborators designated as viewers (not members or guests), enter data into a dynamic view? Our group is still on the Legacy Collaborator Model and uses dynamic view to collect data from internal collaborators that share the same domain as our group's plan. These internal…
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Automation - Alerts for External Users
Hi there, I am having trouble with the automation in Smartsheet, specifically around alerting external users. The automation is for an issue control sheet, with automation that if "status" = resolved, alert user who logged (via form) with custom message. The automation works soundly, and when I test it with an internal…
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Sheets to Workspaces - Permission Help
Since Smartsheet no longer allows the creation of new folders in Sheets, I reorganized all of my items previously in Sheets into Workspaces. I deeply regret this, as I'm now having tons of permission issues with items I've shared with coworkers. I need to share some items with one or more people, but I do not necessarily…
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WorkApps Expansion of Number of Admins
My team recently learned that we can only have one admin for a WorkApp, which is causing some challenges and concerns. The main challenge is that the only time the WorkApp can be edited is when that single person is in office. We want to roll out wider use of WorkApps, but we need the person who works 8am-5pm and the…
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"Limited" Smartsheet Groups that can never be shared above a certain permission level
With the new User Model, there is a quirk that drops someone downgraded to Viewer who are part of a group that has been given "editor" permissions. This has caused us a lot of problems as we try to adapt. My suggestion is that part of Group creation, a designation that it cannot be give permissions higher than Viewer. This…
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Smartsheet Control Center - Blueprint Summary / Best Practices for Access
Hi - I had a question about a new field I noticed inside Smartsheet Control Center on the Customize Profile Data tab. This is the tab where you specify how the profile fields should be populated. I noticed a new field 'PERMISSION' in the box that I didn't see previously (bottom right corner of screenshot below). Is that a…
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Bulk Copy of Access/Permissions
Any time I need to create a new sheet, I find myself entering the shared recipients line by line while referencing another sheet with similar permissions. It would be nice to just have a "copy all permission to another sheet" where we can do a bulk upload of all shared access and validate the list before sharing the new…
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New user cannot edit report filters even with Admin permissions
Hello, I have a new employee and have setup her Smartsheet account just as we do with all new employees. I gave her a license and added her to a few user groups to give her access to workspaces and "Editor - can share" permissions. She is unable to edit the filters of some commonly used reports. I verified she has…
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Sharing a Filter By Current user report without sharing the sheet
Here is what I am attempting to do. I have a sheet where people use a form to submit requests. These could come from anybody in the company (over 100,000 people) I would like to have a report, on a dashboard, where these people can come in and see the status of their request. I was hoping to create a report, filtered on…