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Guest User with Admin access can't edit the sheet
I submitted a ticket, but thought I would ask here. I am having an issue with sheets that I own (our org is on a Business plan). For the last two years, we have been using the sheets without an issue - our admin and many Editors (all shown as Guest since they are outside of our organization) were able to edit the sheets…
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Admin Access
I'm one of two Admins for Smartsheet for the city government. We're very guarded when handing out licenses and have guidelines for Workspace creation. One of those guidelines is that they have to add both Admins to their workspaces (w/admin permissions) so that when they run into problems, we can easily help. We still get…
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Guest User with Admin Permissions is unable to edit a Dashboard
I am the owner of a workspace that has multiple sheets and a dashboard. There are 3 Guests with Admin permissions for the whole workspace. They can edit the sheets, but not the dashboard. Is there a different type of permissions or some kind of limitations to dashboard editing for Guests?
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Multiple Workspace Owners in Smartsheet
As a Smartsheet Control Center (SCC) admin for a large-scale Project Portfolio Management (PPM) implementation, I’m requesting support for multiple workspace owners or enhanced administrative permissions that allow licensed Admins to move folders and assets between workspaces they administer. Currently, Smartsheet…
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Updated User Role/Permissions to allow Template Sheet Creation by ALL EDITORS/Admins/Owners
Allow Templated New Sheet Creation by ALL EDITORS/Admins/Owners. I understand restricting new grid/report/etc. creation WITHOUT A TEMPLATE to all Editors/Below. However, restricting Templated new sheet creation for Editors/Above defeats the point of creating a template to allow team based scalable project workflows. The…
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Updated User Role/Permissions to allow Template Sheet Creation by ALL EDITORS/Admins/Owners
Allow Templated New Sheet Creation by ALL EDITORS/Admins/Owners. I understand restricting new grid/report/etc. creation WITHOUT A TEMPLATE to all Editors/Below. However, restricting Templated new sheet creation for Editors/Above defeats the point of creating a template to allow team based scalable project workflows. The…
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Advanced permission setting for approval flow
Is that possible to set up the dedicated password before "open request" to enter the approval page? If approver A has received the request and has no permission to open the attachment, he will forward this email to the related party to get the password. In this case, other people such as B may click this link and submit it…
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Global Report - Change filter permission
I have a Program Report (dynamic report) where I would like a user to be able to change the filters. They are the owner and admin of this report; however, they are only editor in the source sheet that makes up this report. They seem to be having issues changing the filters. Do they also need to be admin to the source…
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Unable to reply to comment with "Edit by Anyone" Publish Option toggled on
Hello! Please help me settle a debate: If a sheet is set to publish and it's set to editable by anyone, can a viewer reply to an email to post a comment? OR do they have to always access the publish link directly to respond to the comment? Someone's "Viewer" collaborator on an asset is receiving a "Your recent reply…
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Sharing - Permissions by Subfolder or Workgroup
All, I want to create a structure (I don't care if it is a folder or a workspace) for a project with 3 sheets and 2 subfolders. Each subfolder contains 2 additional sheets. I want to share the project structure with my customer, but I don't want to share the subfolders (one folder has financial information and the other…