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Easier way to identify and transfer Premium App Assets from one user to another for System Admin
Currently there is no easy way to identify what premium app assets was created by the user who is leaving the company. (or left the company) System admin is not able to view assets created by the user for DataMesh Pivot Workapp System admin can view asset created by user but unable to transfer ownership: Data Shuttle Some…
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Merged: Access to all sheets for Smartsheet System Admins
This discussion has been merged.
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Security Score, now generally available!
March 26th, 2025 The Security Score helps SysAdmins assess and strengthen their Smartsheet security posture by providing a data-driven score based on implemented security capabilities. Rooted in industry best practices, the score includes a categorized policy breakdown and an intuitive metric to track security strength and…
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Authorization for Connected Users
There currently is not a way for System Admins to be notified of, and, approve or disapprove of a connected user in the Admin Center. Anyone that has an email on an approved domain has the ability to create a free account, whether they were authorized to or not, and becomes counted as a connected user for 365 days after…
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Remove User API enhancements now generally available!
April 30th, 2025 SysAdmins using the Remove User API can now leverage enhanced API functionality to align with the updated Smartsheet governance framework. These updates ensure that removal of users adheres to plan-level security controls, reducing administrative complexity and improving compliance. Removing users from the…
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Ability to select standard or alternate sheet access and published items reports
According to the following article, two types of sheet access and published items reports exist, but only one option is available for a given plan with no ability to select which one. Given the alternate versions give more usable information for working with the Smartsheet API, system admins should have the option to run…
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Manage System Admin Membership through the True Up screen
Every other member type is managed through the True Up screen in the user subscription model. System admins should be no different, and once the old licensing model is fully decommissioned across all Smartsheet contracts, there won't be a need for the manual toggle. I'm concerned if this isn't changed proactively, that…
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Group Management - Automation Ideas/Suggestions
Has anyone come up with automation for adding people to groups? I'm currently using an Excel file to help me determine what groups new hires should be added to; then I add them manually. It would be nice to find a way to automate this.
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Deactivate and Reactivate API enhancements now generally available!
April 1st, 2025 SysAdmins using the Deactivate and Reactivate API can now leverage enhanced API functionality to align with the updated Smartsheet governance framework. These updates ensure that deactivation and reactivation of users adhere to plan-level security controls, reducing administrative complexity and improving…
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Single User Report for managing licenses
I'd like a report the contains all the following information so I can manage enterprise licenses: Name Email Active/Deactivated Role License consumed? Last Login Date Group(s) We manage our license disbursement across the enterprise by using groups. But I can't pull a report showing group membership at this point.