Sharing and Collaboration

Smartsheet support?
Can anyone tell me how to get support from Smartsheet? I've put in a ticket almost 2 weeks ago and have not heard a thing back yet. Thanks,
Is it possible to grant access to a folder without granting access to the whole workspace?
Im hoping someone can help me out, I am fairly new to SmartSheets. In my organization, we have created a Workspace called PMO - Projects. This workspace has a folder for each department and within each department there is a folder for each project we are running specifically for that department. We have configure this to…
Sharing a Folder
good Morning i have a workspace with 3 differen Folders. Is it possible to share each folder with differen people instead of settin all sharers at sheet level? Regards
Shared Filters Not Working
In one of our sheets I want the ability to "force" users to view a sheet through a filter. We have a lot of rows that are added on a daily basis and I want those rows to be hidden if the completed column has been checked. This makes it easier to navigate the sheet and find the open actions that need to be addressed. So I…
Best Practice: Sharing a Report
I have several sheets that contain course development information. Some of the information is private and not intended to be shared . I created a report for a vendor that pulls information from one sheet (and that one sheet pulls data from 4 or 5 other sheets). Our goal is for the vendor to update the Status column in the…
Transferring ownership of a workspace or sheet
I am trying to change owner of a work space to any other licensed user. The option to remove me as the owner or change the user from admin is not available at either the sheet level or workspace level. Has this changed since the last round of upgrades?
Dynamic View & Alerts and Actions
I have set up Alerts and Actions in my source sheet, but I have not shared the source sheet with process partners - instead, they have a Dynamic View I'd like them to look at instead. Can Rules and Alerts apply to people who are not shared with the source data? I keep receiving emails about Invalid Recipients and I'm not…
Update email address for contacts does not update shared sheets automatically
Hello all, I have been in the process to update email address for some of my contacts due to the change of domains. However in doing this I realized that all my sheets shared with those specific contacts are not updated with the new information. Let's say that I have already shared or assigned tasks to these contacts. I…
Translating Data from One Sheet to Another
I am looking for any method that could help me obtain the desired results. I have a tracking sheet titled “PM Sales Tracking” and within the tracking sheet there is a column that is called “Design Request” I have edited the column properties(design request) to a “dropdown list” with values of “yes and no” depending on the…
New UI 12-14-2018
This UI is terrible, I don't even want to waste my time explaining why at this point, it is OBVIOUS. At this time I am contemplating updating all training materials, SOP's and videos or just throwing in the towel and searching for a replacement. I simply do not have the time to re-learn, re-document, re-train every time…

Sharing and Collaboration

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