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Automation not running as expected
I setup the automation below to run when an item has been Priority Ranked, has a Status of "Not Prioritized" and work accepted is "Under Review." I did this so that when I'm looking at Card View by Status, items that now have a Priority Rank will change the Status to "Grey (New)" and move into that Status column. However,…
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Automation Will not send when triggered
My coworker set up an automation on their Smartsheet that stopped working for her a couple of days ago. When she triggers this automation it no longer emails to herself or the attendees or invitees. However, if I put my name in the meeting host field and trigger the automation it works. We are both licensed admin users in…
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Configure email address of workflow automation
Requirement: It shall be possible to configure the "local part" (before the @ symbol) from an email address which is used as automation address in Smartsheet workflows/automations. E.g. instead of automation@customer.com the local part (here: automation) shall be configurable and replaceable (e.g. support@customer.com) in…
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Automation Error Message
I have an automation set up send alerts to specific email address input in a column. My settings are set to unrestricted and 11 of the emails sent successfully. I got an email letting me know 'some recipients aren't receiving alerts…' and that this impacted 17 cases. When I tried running the automation row by row for 6 of…
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i want multiple approvals from an automation workflow to be in an email. is this possible?
I am trying to send a monthly email with multiple rows in an approval email. Is this possible? Thanks
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How to find out if user has unsubscribed from notification
Is it possible for the sheet owner or admin to find out if a recipient for email notification has chosen to unsubscribe from notification? We have an application where notifications are sent to recipients external to our organization (ie. customers), and an account manager would like to know if their customer contact has…
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Automation: Multiple sheets Copying
Hello everyone I'm new to Smartsheet Automation. I was wondering if Smartsheet automation had a function to copy multiple sheets to another folder.
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Best Practice for Maintaining Sheets That Contain Filtered Data From Another Sheet
I am importing a Jira project using the Jira Connector, into a single "tracking" sheet, from which I am trying to automate the creation and updating of "tracking" sheets built from rows based on filtered subsets of the import "tracking" sheet (i.e. the import sheet contains data from multiple accounts and I want to extract…
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Automation works when run manually, Doesn't run at all automagically.
Not sure what the secret to automation is but it's not working. What I'm trying to accomplish: Fill out form Data goes into sheet called Core Automation is triggered when new row is added which copies data to sheet called Bridge Rows 1-5 in Bridge contain default data I want to copy to Core Automation in Bridge is…
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I’m trying to create an online form with smart sheet integrating Docusign and need help/advice
I have a form (currently an Acrobat form) where the user would fill in the fields, then depending on the info they provide, it would need to go to different people for their signatures. This is done by them manually forwarding it on as an email attachment. For example: user John Smith fills out his info, including his…