Background: There are four (4) SLA priorities in the Ticketing intake: Critical = 4 hours: High = 8 Hours: Medium = 24 hours: Low = 48 Hours Using the Created Date (including both Date and Time) I nee…
Hi there, I'm building out a new sheet where I utilizing the system's "Last Modified" date column. I tried to trigger a workflow off of this column that sends an update reminder if it hasn't been modi…
Hello everyone. I need some helps with name additions. At my company we are going through a major hiring phase and my reporting lead and myself are getting asked repeatedly if we can add names to a co…
I am trying to see if there is an automation that would run when a row is added to a grid, it would trigger a particular Data Shuttle to run on. Basic over view is I have created a visitor check in. I…
Hi all, I am trying to make a formula that Calculates the hours spent on tasks with certain conditions. I have 2 arguments in my formula that are currently causing it to return this output. Here is th…
Please add a COUNTUNIQUE function (or COUNTU for short). It's a pretty self explanatory and similar to other COUNT functions. My intent is to have an automatic Project ID number that is based on the u…
Hey all, A critical member of our workflow has unsubscribed from his approval emails. After doing some digging on the forums I have found a couple solutions: -Remove his email from the notification li…
Hello Smartsheet Gurus! I am attempting to create a workflow that notifies a team about low inventory in an email. There are multiple teams in my org. Each has responsibility for about 20 items. I hav…
Hi! I'm trying to set up an automation for weekly reminders if certain conditions are met / not met, and from what I can tell everything has been entered correctly, yet when I run it to test it seems …
Hi All, I am developing a system that involves a large workflow of approvals. I have it set up so that the user selects a person for each approval to go to. However, I want to be able to have the pers…
