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automation emails being sent as a single email instead of multiple.
We have a sheet we use for Development Projects, sometimes people submit support tickets there that we want to be able to easily forward to our ticketing system, Service Now. I have an automation setup to trigger on a checkbox being checked that sends an email to our ticketing system, which creates a ticket. The trouble…
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Inputting Contacts into Smartsheets
Hi Smartsheet community, question..my Smartsheet account is not allowing me to input contacts of contractors for project into my inspection reports. I have the correct information for each contact (ie. email and phone number). Would this be a restriction out in place on my company’s end or..I need answers. Any feedback…
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Automated notifications summary
Hi, Is there a way to generate a summary of all of the automated notifications that are sent from a sheet? Some users are receiving the automated reminders and others are not as we are testing. I'd like to find a way to verify that they are being sent as intended. Essentially, ensuring that the training due and overdue…
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Email Alerts
I’ve noticed a discrepancy in my sheet's automated alerts. While the team is receiving notifications for all changes, I am only receiving alerts when others make modifications. I am not being notified of changes I make myself, despite the automation being set to alert for all updates. Could you help me check if there is a…
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Row automation - add to top of sheet
Add an option when using automation to move/copy a row to add the row to the top of the sheet.
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Smartsheet Automation Sheet Links and Bug Report
I had an automation that would copy rows to a duplicate sheet with test formulas / API connections. I moved this sheet to a new workspace with more limited permissions of other users, and the automation broke. I deleted and attempted to remake this Automation but searching the sheet name in the copy rows section it cannot…
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Dynamic View Automate Update Request
How do I automate a dynamic view to send requests for updates? Trying to use/send the dynamic view only, not automate update requests from the within the parent sheet.
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I need to pull certain data from a sheet to another with specific criteria such as (completion 0%)
I am trying to write a formula that allow me to pull certain data from another sheet with completion % 0 and with specific type/name. I need help with the formula
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Retrieving Form URL via API
I have an automation that makes a copy of a folder and moves it into another folder using Make.com. Within the new folder is a sheet with a form, and I simply want to generate a QR code for this form using the form's URL returned by the Smartsheet API. I have come to learn that, since 2018, this functionality has been…
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Separate Automations from Safe Sharing
At this time, Safe Sharing also restricts automation emails to only the emails added to the safe list. https://help.smartsheet.com/articles/855284-security-controls-enterprise-only Wishing we could separate this: We have use cases where we do not want to share a sheet with a 3rd party, but we still need to send them…