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Jira Connector subscription
I'm trying to reach out to sales or support team to subscribe to Jira Connector and resource management, but unfortunately with no response and cannot find from where I can subscribe with direct link, knowing that I'm subscribed to business plan
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Connect Jira- Smartsheet-Resource Management
Currently RM does not work with Jira imported dates per this article. We would like this to change so that all our platforms work together
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Jira Connector giving an error about webhook and notifications
I finally was able to get the Jira Admin on the line and we were setting up the Jira Connector. We got it all the way set up and when I run the Workflow - I get this error message: Setting up the notifications failed. Please contact your JIRA System Administrator and let them know that notifications from Webhooks are no…
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JIRA Workflow - should be shareable.
Currently the JIRA workflows are tagged to a particular user. This creates sticky dependency on the user to run the workflows. Workflows must be shareable. We should be able to copy them and can be run by anyone having the access to them.
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Jira Connector - Security Risk with Bi-Directional and Manual Push workflow options
When a bi-directional or manual push workflow is created in the Jira Connector the connector does not respect Jira licensing or permissions. The connector only verifies the user creating the workflow and, when run against a smartsheet, the smartsheet owner has Jira access. This creates a very large security risk and a…
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How can I trigger my jira connector manually or via REST API?
Hi, we're using a jira connector to connect our smartsheet planning to jira issues. However, whenever something is changed in smartsheet and the sheet is stored, the jira issues are updated resulting in a big wave of notification mails. We'd rather like to trigger the sync manually. This way we could do our planning and…
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Smartsheet x Jira - How do allow more than one app link to the same destination?
We have a case where we need to establish an app link to Smartsheets for two different instances on the Smartsheet site. Smartsheets connections start from app.smartsheet.com - and based off the token information provided, the necessary connections are made. On the Jira side however, I can't connect to two different sites…
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Jira Connector Webhook Changes for Upcoming Atlassian Limits
Hi Community, As a response to the upcoming January 2024 Atlassian change to limit each Jira Cloud environment to 100 webhooks, we have made a change to the Smartsheet Jira Connector from one webhook per bi-directional Smartsheet Jira Connector workflow to a shared webhook for all workflows between a Jira and Smartsheet…
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Does anyone know how to correct error Status Code: 400 in the Smartsheet/JIRA Connector?
I am having issues getting my team's JIRA project connected to Smartsheet. I keep getting this error: Invalid response from JIRA. statusCode: 400, reasonPhrase: statusCode: 400, reasonPhrase: Has anyone else experienced this when trying to sync JIRA and Smartsheet?
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Cannot access JIRA connector
I cannot access JIRA connector due to some errors. However, I can access salesforce connector. I have the enterprise license, I should be able to access both connectors. Can someone please let me know if I'm doing anything wrong? Or is there another access link? Thanks
