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Epic Link Retired - Causing Errors in SS-Jira Connector
Now that the Epic Link has officially retired since 2/13, there are errors in our Jira-SS connector. It's as if on the SS side, it is still using the Epic Link and SS has not updated the Parent filter. The (old) Epic Link filter option has a drop down of all of our Epics/Parents. The (Current) Parent filter is a text box.…
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Epic link is gone in JIRA connector
With the changes in JIRA epic link is no longer able to be mapped in the jira connector. Is there any workaround to get the epic link or name and map it to a column in smartsheet or when will Parent link or parent field be mappable in smartsheet?
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Jira Connector Error: Input collection contains multiple instances of the same element
One of our Jira connector workflows is throwing the error below. What does this mean exactly? "Error code: 1137. Error Message: Input collection contains multiple instances of the same element." Also, the connector is only pulling in 977 of the 994 issues that meet the JQL query. I have looked at the 17 issues that are not…
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Allow Ownership Transfer for Jira Connector for Smartsheet
If a licensed user has set up a flow between a Jira Project and a Smartsheet sheet and they give notice or leave unexpectedly, there is no way to transfer ownership of the flow over to another licensed user. There is also no way to proactively transfer ownership over to another licensed user. The workaround from the…
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Smartsheet to Jira Connector - Requestor Field
Hi, All We use smartsheet forms to capture requests from stakeholders. In that Smartsheet form, we capture the requestors email address via a field named "Requestor email address" with a contact-list type. When we use the Smartsheet to Jira connector and try to map from this Smartsheet "Requestor email address" field to…
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Allow to edit Jira Project after a Jira Connector is set up
It would be great to be able to update the "settings" tab within a Jira connector, especially to be able to edit the "Jira Project" field to add or remove projects.
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Unable to set filter in settings with jira connector
Smartsheet and JIRA Software (Cloud) can be connected and configured to work together. However, it is not possible to configure settings that limit the data that is linked with JIRA Filters and Sheet Filters. It doesn't appear on the screen. Both have their language set to Japanese. Also, in both cases, even if you change…
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Comment Field sync with JIRA Connector - currently unsupported
One of the key functionalities with the JIRA connector to Smartsheet is the ability to have information and updates flow bi-directionally from JIRA to Smartsheet for project tracking. Without the ability to sync the 'comments' field from JIRA to Smartsheet, we lose a big part of the efficiency of having them connected.…
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Jira Connector Error
I have the Jira connector setup to only pull information from Jira to Smartsheet. It works well however, some tickets I get an error of "Invalid response from JIRA. statusCode: 400, reasonPhrase: Bad Request You do not have permission to edit issues in this project.". I'm not doing a pull from Smartsheet to Jira so I…
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Need a report of the Jira connector users usage
Hi Team, I was asked about the amount of users that are using the Jira connector to Smartsheet. I know that in the user management report there is one role called Jira Admin but we need the users that are collaborating with the Jira connector. This is important information to understand how much important is the JIRA…
