I have the Jira connector setup to only pull information from Jira to Smartsheet. It works well however, some tickets I get an error of "Invalid response from JIRA. statusCode: 400, reasonPhrase: Bad Request You do not have permission to edit issues in this project.". I'm not doing a pull from Smartsheet to Jira so I…
Hi Team, I was asked about the amount of users that are using the Jira connector to Smartsheet. I know that in the user management report there is one role called Jira Admin but we need the users that are collaborating with the Jira connector. This is important information to understand how much important is the JIRA…
I have a Smartsheet Jira connection setup where the issues in Jira are copied and updated into a Smartsheet based on who is working the issue (because we have issues spread across multiple projects and there are thousands of issues that our company has within Jira we use a filter to only look at those from users on a…
This is supposed to be doable. I created a Smartsheet sheet that has all of the required Jira fields as columns. From the sheet I created a Smartsheet Form to collect all of these Jira fields. I then connected to our Jira instance with the Smartsheet Jira Connector and made sure the field mappings were bidirectional. No…
I'm trying to reach out to sales or support team to subscribe to Jira Connector and resource management, but unfortunately with no response and cannot find from where I can subscribe with direct link, knowing that I'm subscribed to business plan
Currently RM does not work with Jira imported dates per this article. We would like this to change so that all our platforms work together
I finally was able to get the Jira Admin on the line and we were setting up the Jira Connector. We got it all the way set up and when I run the Workflow - I get this error message: Setting up the notifications failed. Please contact your JIRA System Administrator and let them know that notifications from Webhooks are no…
Currently the JIRA workflows are tagged to a particular user. This creates sticky dependency on the user to run the workflows. Workflows must be shareable. We should be able to copy them and can be run by anyone having the access to them.
When a bi-directional or manual push workflow is created in the Jira Connector the connector does not respect Jira licensing or permissions. The connector only verifies the user creating the workflow and, when run against a smartsheet, the smartsheet owner has Jira access. This creates a very large security risk and a…
Hi, we're using a jira connector to connect our smartsheet planning to jira issues. However, whenever something is changed in smartsheet and the sheet is stored, the jira issues are updated resulting in a big wave of notification mails. We'd rather like to trigger the sync manually. This way we could do our planning and…
