-
Jira Connector - Security Risk with Bi-Directional and Manual Push workflow options
When a bi-directional or manual push workflow is created in the Jira Connector the connector does not respect Jira licensing or permissions. The connector only verifies the user creating the workflow and, when run against a smartsheet, the smartsheet owner has Jira access. This creates a very large security risk and a…
-
How can I trigger my jira connector manually or via REST API?
Hi, we're using a jira connector to connect our smartsheet planning to jira issues. However, whenever something is changed in smartsheet and the sheet is stored, the jira issues are updated resulting in a big wave of notification mails. We'd rather like to trigger the sync manually. This way we could do our planning and…
-
Smartsheet x Jira - How do allow more than one app link to the same destination?
We have a case where we need to establish an app link to Smartsheets for two different instances on the Smartsheet site. Smartsheets connections start from app.smartsheet.com - and based off the token information provided, the necessary connections are made. On the Jira side however, I can't connect to two different sites…
-
Jira Connector Webhook Changes for Upcoming Atlassian Limits
Hi Community, As a response to the upcoming January 2024 Atlassian change to limit each Jira Cloud environment to 100 webhooks, we have made a change to the Smartsheet Jira Connector from one webhook per bi-directional Smartsheet Jira Connector workflow to a shared webhook for all workflows between a Jira and Smartsheet…
-
Does anyone know how to correct error Status Code: 400 in the Smartsheet/JIRA Connector?
I am having issues getting my team's JIRA project connected to Smartsheet. I keep getting this error: Invalid response from JIRA. statusCode: 400, reasonPhrase: statusCode: 400, reasonPhrase: Has anyone else experienced this when trying to sync JIRA and Smartsheet?
-
Cannot access JIRA connector
I cannot access JIRA connector due to some errors. However, I can access salesforce connector. I have the enterprise license, I should be able to access both connectors. Can someone please let me know if I'm doing anything wrong? Or is there another access link? Thanks
-
Jira/Smartsheet Connector: Project Phase Reported & Sprint Bi-Directional Syncing
Hi! Our org has an issue with the connector where both Sprint & Project Phase Reported fields are only limited to a 1 directional Jira Smartsheet data push. It's important for us to be able to set a bi-directional sync for these fields because our Bugs tickets require Project Phase Reported to be filled out. This prevents…
-
Control Center vs Project Web App
Good Morning, Smarties! I am a Smartsheet addict with a wonderful opportunity to recreate existing file-based project management practices and standards in Smartsheet! I am working with teams to understand Control Center's capabilities, and would love to hear how some of you have devised methods to track and compare…
-
Jira Connectors - has anyone successfully built a bi-directional Jira connector with Smartsheet?
I am trying to improve communications among several departments and trying to figure out the best way to do this. I've created the connector but am struggling as on the Jira side, there's no consistency for fields that are used, etc. If a ticket gets created (like for a new feature request) in Smartsheet that gets sent to…
-
Transfer ownership of integrations/connectors
I have a few integrations I have created using the Microsoft Dynamics, Salesforce and Jira connectors and I wish to transfer them to another user. We are centralizing the support of Smartsheet support and I need another user to take over the support and ownership of the connectors. Is there any way to do it or do they need…