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JIRA Connector Not Working For JIRA 10
Hi! We have several integrations set-up with JIRA and SmartSheet with the connector that we paid extra for. The SmartSheet connect stopped working when we upgraded JIRA server from 9 to 10. Now several of our workflows are broken and we've been told by SmartSheet that this isn't on the roadmap until the end of 2025, even…
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Smartsheet's JIRA Integration: When is the tool going to be compatible with JIRA's V10 Upgrade?
We recently moved to Jira v10 due to potential security risks within JIRA and found that the Smartsheet Jira Connector isn’t compatible yet. Given that this connector is a premium add-on, I’d really expect it to stay aligned with major updates like this. Jira v10 was released back in August 2024, and the lack of support…
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Smartsheet Jira Connector compatibility with Jira Data Center v10
June 26, 2025 We are excited to announce that the Smartsheet Jira Connector now supports Jira Data Center version 10! If you have not yet migrated to Jira Data Center version 10, your Jira Connector instance should continue to work once updated. Be aware that when upgrading your Jira Data Center instance from v9 to v10,…
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Are you planning to upgrade to Jira v10 in the near future?
We are evaluating support for Jira v10 for the Smartsheet Jira Connector and would love your input. Your response will help us assess customer demand and prioritize development efforts accordingly. Answer Choices: We have already upgraded Yes, we are upgrading within the next 3 months Yes, but later in the year No, we will…
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How can I pull data from two separate Jira instances projects to single sheet in Smartsheet?
I have two Jira projects which are related to same program but sitting in separate Jira instances. I want to pull tickets related to these Jira project in single sheet so that I can create Gantt Chart view and other reporting at single place for both.
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Allow to edit Jira Project after a Jira Connector is set up
It would be great to be able to update the "settings" tab within a Jira connector, especially to be able to edit the "Jira Project" field to add or remove projects.
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Create chatgpt and other LLMs integration connector
Companies are adopting LLMs, either popular options, or their own versions built in house. It would be a useful feature to create API/Connectors similar to Jira Connector, allowing users to connect their Smarsheet account to their preferred LLM (either a popular choice or an in-house option) inside smartsheet. A company…
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Working of the JIRA Connector
Hi Community, I have a question around the working of the JIRA connector. Use Case: I want to add some project milestones per project in JIRA and link them to an already existing JIRA ticket. My Solution: I set up a bi-directional sync using the JIRA connector that creates these project milestones in JIRA. Now when I…
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Comment Field sync with JIRA Connector - currently unsupported
One of the key functionalities with the JIRA connector to Smartsheet is the ability to have information and updates flow bi-directionally from JIRA to Smartsheet for project tracking. Without the ability to sync the 'comments' field from JIRA to Smartsheet, we lose a big part of the efficiency of having them connected.…
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Ability to update JIRA project spaces after initial save
Currently, once you save a JIRA Connector workflow you cannot add or remove JIRA project spaces to that workflow. This requires users to rebuild the workflow to adjust what JIRA project spaces the connector searches in. Using Smartsheet as an executive level PDLC reporting tool, this issue increases the manual work…