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Jira Connector Workflow is not bringing over Jira System populated fields or Jira Formula fields
Hi! I have two fields that are not coming over in my sheet from Jira. One is a field that is generated by the system when it looks at the status of related tickets that are not directly in the project that I'm linking in the workflow The second is a column that is a formula in Jira that calculates a weighted score based on…
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Extract a Text String to Remove Unwanted Text from Jira Connector Ticket "Summary"
Situation: I have a SmartSheet utilized for Epic tracking of project deliveries. I use Grid and Gantt Views. These sheets are typically 50+ rows long with linked tickets under Jira Epics. Background: My Jira Ticket Summaries (ticket titles) are consistent and long for SOP purposes. Ex: "ABC-DEF | Client | Q3 August 2024 |…
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Jira Connector should use "Filtered out by Connector" when Initiatives no longer match JQL query
When a Jira Connector is set up to sync Jira Initiatives bidirectionally to a SS Project, the set of rows which are synced is generated when the Connector is created or restarted. If an Initiative is updated such that it no longer matches the Connector's JQL filter, I would have expected the Connector to place the…
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Move Initiatives to "Filtered out by Connector" when they are no longer returned by JQL filter
Currently, the JQL filter will populated a SS project with all of the Jira Initiatives which are returned by the filter - this is done when the Connector is created or reset. If an Initiative is modified such that it no longer matches the JQL filter, we would like it to be moved to the "Filtered out by Connector" group…
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JIra-Smartsheet Connector
Hello All Just trying to figure out it if it is possible to create a Smart sheet workflow from Jira Cloud to smart sheet and within the workflow only connect it to a single ticket or Epic. We do not want it to pull the data in from the entire project. It is a Jira Work Management. Trying to figure out if there is an option…
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Parent Field Added to Smartsheet Jira Connector
Hi Community, To support the new Parent field within Jira, we have added the Parent field for Jira Cloud and on-prem workflows. For Jira on-prem workflows, you can now select the Parent field (bi-directional) in addition to the Epic Link (bi-directional) and Parent Link (uni-directional) fields within the Jira Connector.…
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Smartsheet-Jira Integration not synching assignee & date field
We have a few workflows where 11 fields are setup to synch between Smartsheet & Jira. The fields synching correctly include: Issue Key, Summary, Type, Status, Priority, Label, Start & Stop dates. However, the "Assigned to" (contacts, unrestricted) and a "Trend Start Date" & "Due Date" (both are date field, unrestricted)…
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SmartSheet Jira Connector
Hi Team, We are trying to integrate SmartSheet into Jira, however when looking at "Jira Connector by Smartsheet" I see the following: https://marketplace.atlassian.com/apps/1215530/jira-connector-by-smartsheet/version-history We are running Jira Cloud. "version":"1001.0.0-SNAPSHOT", "versionNumbers":[1001,0,0],…
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Epic Link Retired - Causing Errors in SS-Jira Connector
Now that the Epic Link has officially retired since 2/13, there are errors in our Jira-SS connector. It's as if on the SS side, it is still using the Epic Link and SS has not updated the Parent filter. The (old) Epic Link filter option has a drop down of all of our Epics/Parents. The (Current) Parent filter is a text box.…
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Epic link is gone in JIRA connector
With the changes in JIRA epic link is no longer able to be mapped in the jira connector. Is there any workaround to get the epic link or name and map it to a column in smartsheet or when will Parent link or parent field be mappable in smartsheet?
