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Option to Toggle off Admins Receiving Access Request Notifications
With the new update rolled out last month, all sheet/workspace Admins now receive access request notifications instead of just the Owner. This is causing major headaches for the large corporation I work for. We have thousands of users and many do need Admin permissions to perform their tasks in workspaces. However, they do…
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Set global default sharing to something other than "Editor - Can Share" (Workspaces,Sheets,Reports)
For workspaces, sheets, and reports, the default sharing setting is "Editor - Can Share". It would be ideal to be able to configure a global configuration in Admin Center where the default sharing permission was something other than this setting, such as "Viewer" or "Editor - Cannot Share". By having the "Editor - Can…
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Multiple Workspace Owners in Smartsheet
As a Smartsheet Control Center (SCC) admin for a large-scale Project Portfolio Management (PPM) implementation, I’m requesting support for multiple workspace owners or enhanced administrative permissions that allow licensed Admins to move folders and assets between workspaces they administer. Currently, Smartsheet…
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User Subscription Model and Dynamic View Permissions
Under the User Subscription Model, can internal collaborators designated as viewers (not members or guests), enter data into a dynamic view? Our group is still on the Legacy Collaborator Model and uses dynamic view to collect data from internal collaborators that share the same domain as our group's plan. These internal…
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Automation - Alerts for External Users
Hi there, I am having trouble with the automation in Smartsheet, specifically around alerting external users. The automation is for an issue control sheet, with automation that if "status" = resolved, alert user who logged (via form) with custom message. The automation works soundly, and when I test it with an internal…
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Sheets to Workspaces - Permission Help
Since Smartsheet no longer allows the creation of new folders in Sheets, I reorganized all of my items previously in Sheets into Workspaces. I deeply regret this, as I'm now having tons of permission issues with items I've shared with coworkers. I need to share some items with one or more people, but I do not necessarily…
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User Subscription Model (USM) Users Who Have Had a Provisional Period
I am trying to create communication and training resources as we prepare our transition to USM. Do I understand the USM articles correctly - if a user who has already had a provisional period is later shared at a higher permission level, it will automatically put them into a provisional status again? Does the system…
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WorkApps Expansion of Number of Admins
My team recently learned that we can only have one admin for a WorkApp, which is causing some challenges and concerns. The main challenge is that the only time the WorkApp can be edited is when that single person is in office. We want to roll out wider use of WorkApps, but we need the person who works 8am-5pm and the…
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"Limited" Smartsheet Groups that can never be shared above a certain permission level
With the new User Model, there is a quirk that drops someone downgraded to Viewer who are part of a group that has been given "editor" permissions. This has caused us a lot of problems as we try to adapt. My suggestion is that part of Group creation, a designation that it cannot be give permissions higher than Viewer. This…
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Smartsheet Control Center - Blueprint Summary / Best Practices for Access
Hi - I had a question about a new field I noticed inside Smartsheet Control Center on the Customize Profile Data tab. This is the tab where you specify how the profile fields should be populated. I noticed a new field 'PERMISSION' in the box that I didn't see previously (bottom right corner of screenshot below). Is that a…
