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Bug: New Asset Ownership Model - Support Ticket Submission Failed
I just attempted to submit a Support Ticket in order to submit a bug. When I clicked to submit the ticket, I received a "406 Not Acceptable - nginx" error. Here are the details I entered: The new Asset Ownership Model is now generally available. When someone shares a link to a Smartsheet file and clicks to request access,…
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Can a person not shared to a sheet participate in proofing activities?
The help info is not super helpful in answering this specific question. Can I send a proof to someone not shared to a sheet? Do they need to have the sheet shared with them in order to interact with proofing?
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Merged: Prevent Row Deletion
This discussion has been merged.
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Request Access Notification
I provision all projects for our PMO and each project is housed in a Workspace to control access, so, I am the 'owner' for each project in our organization... This setup worked for a time, but now that we're scaling up, I'm receiving access requests for projects almost hourly. Unfortunately, the way we have our project…
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Don't allow editing of workspace permissions when sharing an individual item
Managing sharing at the item level is proving very confusing for people. When trying to share an individual item most users don't realize that they need to leave the Workspace level sharing entry there and add a 2nd entry for item level sharing. Instead, they keep changing the workspace level permission, thinking they…
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Dashboard not showing for shared users
Hi, I've created a dashboard that displays information unique to each user. The reports included in the dashboard are filtered by Current User, and the Widgets are set to "Their own perspective." I am a licensed user and am the Owner of the dashboard, all of it's reports, and the sheets behind them. This dashboard needs to…
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In access request alerts please include a second button to share the workspace
As an administrator of multiple solutions, it's difficult to trace the sheet and report dependencies when being asked to share an individual report or sheet. Typically, permissions are set at a workspace level anyway, to alleviate this issue. The workspace location information is included in the alert, so, if possible, the…
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Understanding Smartsheet User Profile Discrepancies: Name vs. Email Address in Workspaces and Sheets
Hi all! I've got an issue with Name and Email Address of a Smartsheet User not "linking" (for want of a better word). Please bear with me as I try to explain the problem! :) A Smartsheet user needs to be shared to a workspace. When I searched their name in order to share it with them, it shows me their name as they've…
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Publishing vs Sharing - Not Sure of Difference?
Hey - I've been looking into this but feel like I haven't found a clear answer. What is the difference between sharing a dashboard with someone as a viewer vs. publishing the dashboard and selecting 'Only Available to Users who are Shared the Item'? Long story short - my team support several external partners and we are…
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Merged: copy/share automations and filters
This discussion has been merged.
