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Permissions have changed for an administrator
Hi, There is an administrator for one of the sheets we have who can no longer delete or modify columns (its now greyed out) The only change that has recently been implemented was that another individual was also given administrator rights to the sheet so they now both show as admins when I look at the permissions for the…
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Transfer ownership of a sheet
We have a new licensed user and I need to transfer ownership of a sheet I created to her. However, when I go in to do so from the User Management option it's not clear to me if it is going to transfer ALL of my sheets to her, or if once I click "OK" on her name if it will then let me choose which sheet(s) to transfer.…
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Is there a way a Viewer user add a comment to a discussion bubble?
Hi! I have a smartsheet with open tasks for our client that we are working on. I would like the client to be able to see the smartsheet but with these conditions: - that she can't edit the text of the rows - that she can't move the rows around - BUT she can add a comment to a discussion bubble (or elsewhere in the sheet if…
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I used to be able to control user permissions but don't seem to any more.... what do I do to change
I'm pretty sure that I've done this in the past but for whatever reason I no longer seem to be able to change or do more than look at user permissions. Am I missing something? Any help would be greatly appreciated. Mary Lou
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Multiple unrelated projects.
Is it possible to have more than one smartsheet for an email address. I am currently an editor on one project. I have another project that I would have Admin rights. The information for the projects have to be kept separate. When I tried to set up a trail sheet I was not allowed. The message was "you are already a…
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Alerts for Non shared users
Is there any way we can send alert or reminder to user which don't have authorization to sheet but email id appear in a contact list
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Emailing report or report link... what schedule options?
I have set up reports so that users will only receive notifications on rows tied to them. What are my scheduling options? Can I have the report sent when a change is made? Or does have to be sent once a day (or whatever the schedule you pick) whether there is a change or not?
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Smartsheet Sync in Google Apps Marketplace
I can see the Smartsheet Sync application in the Google Apps Marketplace, but it cannot find it listed in the Google Apps Marketplace using the Google Apps Admin Console. I need to find it from within the Admin Console in order to force-install the add-on to our users. Does anyone else use the Google Apps admin console to…
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Backup Reports & Templates
Hi Community, I've got backups under control... BUT what I've found from various options / systems is that the reports can't be backed up. Has anyone found a way to do this?
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Smartsheet error when opening a specific report
I am trying to open a specific report one of my teammates built that allows me to pull data from multiple Smartsheets. When I open the report, I get an error that the Smartsheet. com team has been notified. I checked in with my teammate that built the report and she said it is working fine on her end. Thanks for any help…