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Invite showing as expired when clicking accept
Just setting up our account and sent out the first batch invite to our users. I am getting a high number that are saying when they click accept it comes back saying the invite has expired. See attached file for exact message. Have tried to resend to the individuals but still the same issue? Any one else run into this? VPN…
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Submitting Product Enhancement Requests
I understand that by submitting a "Product Enhancement Request" it doesn't mean it will be actioned and even if it is, will materialize in the immediate future. I think that rather than it them seemingly disappear down a 'black hole' a published list and the status of requests would be useful.
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Free Collaborators vs Non Licensed Users
Can someone explain the difference between a non licensed user and a free collaborator? e.g. * Do they need a smartsheet account? * What can and can't they do?
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User email transfer
Hello, Our company just changed name, and hence email addresses have changed (from name@oldcompany.com to name@newcompany.com) I'm the admin, and trying to get the users switched to their new email address. When a user tries to switch their email via their personal settings, it's not possible - perhaps because I had…
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Adding "color & logo" formats to existing Workspace & Sheets
Hello, I have a workspace with 3 sheets in it and I would like to change the color & logo settings. EAch time I go to the Color & Logo settings it takes me back the to the main "Sheets" area on the left and doesn't allow me to change the Workspace or sheets on that workspace. What am I missing ? Thanks.
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Resource Allocation
So we have some re-occuring projects sheets that are used like check list. example: * Board Meeting* Put out Name Tags * Confirm Tech Times * Check AV Equipment And a lot of time they are all assigned to one person. We know that we can assign the value to these tasks a percent that is low, but is there a way to set…
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Time Tracking
I have been tasked with creating a time-tracking sheet to hopefully avoid looking elsewhere. We have various areas that work on the same project, so we need to track their work. I have started by creating a parent row (listing the name of the project) followed by the various columns of data we need to track. However - and…
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Resource Placeholders?
New (or "re"new) to SmartSheet (not project management) and I am trying to do something that would be easy in MSProject, but for which I am hitting roadblocks accomplishing in SmartSheets. When planning out projects, we would normally use resource placeholders, until actual resources are assigned, i.e. Engineering,…
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Usability of contact information
Does anyone know a way of using the contact information when a new contact name is up-loaded into the sheets? I specifically refer to the e-mail address, as i'm unable to copy and paste into an e-mail from that tab. To date i have just been using a separate column for e-mail addresses, but this seems to be doubling up on…
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Multiple Photo Upload For Webform
Is there a way to load multiple photos/files using a webform. It appears that to upload a number of photos at the same time on a webform you have to go through and click on each image - individually.- It would be great & quicker to make multiple selections if possible.
