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Is an automated export of a Smartsheet to an Excel file possible?
Hi all, I have been having the most frustrating conversation with Smartsheet support on this topic and not getting answers to the question that I asked. I would like to set up an automation that will email me an Excel copy of my project plans on a weekly basis (or when triggered with a change - I don't really care) as I…
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Email flexibility - a CC option
Hi There - part of the function I use Smartsheet for is notifying folk around changes. This almost always includes a specific recipient and a number of FYI's. Currently all recipients are at the TO: level in any email, it would be elegant if there was a CC: option as well. Although I probably wouldn't use it Bcc: field…
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Abnormal Display of Hyperlink Content in Notification Emails
Hello, Team Our team has encountered an issue while using Smartsheet. We have applied the Hyperlink function in a data management sheet to link the Quote ID to the corresponding sheet. This hyperlink is integrated into the automation workflow of Approval Requests. When a requester initiates the approval flow, the hyperlink…
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Automated Alerts when rows change - why are the changes not highlighted?
Today I set up an automated alert when rows are added or changed, but when I get the notification email the specific changes are no longer highlighted as they were before (as recently as last week). Has something changed? Has anyone else experienced this problem?
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Remove "automation@app.smartsheet.com" from sender email address
The OIT Security department at my university received a report that an email from automation@app.smartsheet.com may be phishing. We send a number of Update Requests through Smartsheet that require action from the receiving party. If the email is perceived as phishing by the recipient (or flagged as Spam by the email…
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Automation for notifications only partially working
Hello all, I have an automation on a sheet that runs when a value is placed in a field to notify individuals on the team of said information in the field. For some reason however, the automation runs and only sends the email to one of the recipients not all listed in the automation. For example, the email recipients…
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Power Automate and Smartsheet
I want to use Power Automate to send a professionally formatted email with Smartsheet data embedded in it. For example, Power Automate would receive the person's name, email, and pre-filled form's link text (instead of a long URL) and compose/send an email. I know Zapier can do this, but our team doesn't want to pay for…
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Is there any way to respond to an @mention directly from Microsoft Teams chat?
When receiving a tagged mention notification in Teams, it appears the only option to respond is to open the Smartsheet and reply there. Is it possible to reply back to the chat message and have it flow into the Smartsheet comments (i.e., like it does with the "reply to this email" option in Outlook)?
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Option to Not Include Sheet Link on Notifications
Frequently notifications are sent to users that do not have sheet access. It would be very useful to have the ability to select specific columns AND turn off the sheet link (that is prominently displayed). The 'MESSAGE ONLY' option works ok if you only have a small number of columns to include AND you aren't sending the…
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Hyperlink in Alert/ Automation
Hi, I would like to add a hyperlink to a Smartsheet report in an alert. The idea is that I want to direct the alert recipients to go to this report to complete a task. Is there anyway to get a hyperlink into the body text of the email alert? Otherwise I need to put the entire url into the body of the alert, and the…