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All permissions and triggers set correctly, yet I'm not receiving reminder emails
Hello, I have two sheets (Reminders and Shipment) in my account and both have workflows that run reminders, however, I don't get the reminder emails from the Shipment sheet. When I run the reminder workflow using the "Run Now" function, I get the email but when I run it through the trigger, I don't get the email. Find…
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Lead time question on approval request email
Hi, Does anyone know when changes happen how long it takes to receive an approval request email? It passed more than five hours but still not received the approval request email. Checked my spam box not there also. Thanks in advance for sharing!
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Provide a way to see the history of automations
It would be nice to see: all the triggering events of an automation all notifications and recipients of automated notifications version history of the automation configuration
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Workflow Alert Mail
Good afternoon, I would like to ask if there is the possibility to create a workflow that sends email (Action: Alert someone/Request an update/Request an approval) using emails that are in a column inside the sheet but the type of the colum is a Text and not a Contact List. Thanks
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Send From Triggering User - not working
Hi, I have an automation set to "send from triggering user" for when any cell is added / changed that links to a sheet . I am the sheet owner . If a person called John Doe fills in the mentioned form from his logged in Smartsheet account , theoretically the automation should kick in, send out and notification email to the…
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Alert Workflow removing external link
Hi there, This may be a silly question as im just wrapping my head around smartsheet capabilities, however i have an alert workflow which triggers and the main goal is to provide a link to the correct sales landing page in my external website. As seen in the screenshots below i have created a dynamic link within the sheet…
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Form Automation with Entered Email Address
I am building a form for someone but instead of a contact list, they want users to fill in the email address for the staff in that field. They would also like to have the form notify the person whose email has been entered into the field that there was a request submitted. Can we do this without the Contact List option?…
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Attachment Link through Automated Notification Expiring After 14 Days
I see that attachment links are set to expire after 30 days or 100x clicked. It looks like this is referring to files sent manually through Smartsheet. I'm having issues with the links expiring after 14 days through AUTOMATED notifications. Is anyone else experiencing this? Is this a setting that can be changed through our…
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Merged: Increase Expiry Limit for Attachment Links Sent from Workflow Automations
This discussion has been merged.
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Automate Form Entry to Requestor
I have set up a request form that requires the requestor to enter an email (format on the field setup indicates email). I want to automate some follow up notifications to that requestor after the team "works" the request. In the automation workflows it only allows me to select either from a contacts list or the email that…
