Hello,
New to Smartsheet.
We would like to utilize a web form to allow customers to place orders/requests whereby the web form would populate the smartsheet for ONLY OUR INTERNAL visibilty/tracking of all requests combined. Currently, when I test this I am brought back into the sheet where I can see ALL requests. Does anyone know how to solve!? One of the following would be ideal, but any work-around would help:
1) customer can only access the web form and nothing else.
2)customer can only view the new row they added.
We (the company) want to view/manage the sheet which contains other customer info as well as our statuses etc. We do not want Customers to view this information. Is this possible?? Otherwise, we may have to find another solution.
Michelle