Smartsheet Support Documentation does not have a way to duplicate, copy, or export a group in admin.smartsheet.com/manage/groups There is, however, a workaround that doesn't appear to be posted anywhere so I'm sharing it here: Open the group in the group list at admin.smartsheet.com/manage/groups Select "View Group" Select…
This is the simplest formula I can find to add Months to Date. This considers sum of months exceeding 12, converting it to January and adding 1 to the year. Where: Term column is the number of months to add, Date is the starting date. =DATE( YEAR([Date]@row) + INT((MONTH([Date]@row) + [Term]@row - 1) / 12),…
Using URL queries to pre—fill forms seems to be catching on a bit more lately. There are a lot of resources out there, but they can be kind of spread out, so I figured I would start a thread that has some of the lessons learned, tips, and tricks that I have discovered along the way. Tip #1 [info callout] The first one that…
Hello - I support an organization that is using SmartSheet. The lone administrator misplaced or deleted the MFA token, so we're locked out of admin features. We need assistance.
Can you please include MFA status column so that I can check and see which users have enrolled or have a pending MFA enrollment? This would be really helpful in the User Seat Type Report. Thanks!
While doing an internal collaborator MFA rollout, I encountered a bug that was forcing non-internal domain collaborators to enroll in MFA. We have an Enterprise plan and one of the reasons we are on Enterprise is that it allows domain-level MFA selection. For whatever reason, it is now not possible to undo the MFA…
We use Smartsheet for several of our clients. One of our clients has requested that we enforce multi-factor authentication (MFA) using an authenticator app such as Google Authenticator or Microsoft Authenticator. My colleague (our Smartsheet admin) enabled MFA in the admin settings, but we are running into two issues: Only…
I have an external user having difficulty signing in after setting up a Google authenticator app. The Help Files suggest they contact a System Admin to reset it or Smartsheet Support, however, as a System Admin, I cannot find a way in which I could reset the external users authenticator. Anyone have any insight?…
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