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Merged: Option for Email Notifications with Attachments Instead of Links
This discussion has been merged.
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How can dynamic view users reply to an email notification for a comment
The typical email notification includes a link to the original spreadsheet row, but my business users will not have access to that sheet, only a limited dynamic view. Is there a way to send a link to that that view?
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Separate reply-to email address for auto emails
Hello, I'd like to vote for the feature of a separate reply-to email address when setting up auto emails. I'm the owner of a large number of sheets, and despite it not necessarily being a problem that emails appear to come from me, i'm having a huge issue with the large number of replies i receive. Despite adding text in…
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Remove "automation@app.smartsheet.com" from sender email address
The OIT Security department at my university received a report that an email from automation@app.smartsheet.com may be phishing. We send a number of Update Requests through Smartsheet that require action from the receiving party. If the email is perceived as phishing by the recipient (or flagged as Spam by the email…
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Can Smartsheet Email Sheet Information to Non-Users?
Is it possible for Smartsheet to email sheet information to someone who doesn’t have a Smartsheet account or access to the sheet?
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Sending email to create a row in Smartsheet
I am looking for a way in Smartsheet, wherein employees will create an email and send to a specific email address and once sent it will automatically create a row in Smartsheet(not using add in). Is there a set up in the email address that I can do to connect it to Smartsheet sheet just like a ticketing system? Is this…
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Customer Support Needed: Cannot Transfer Ownership on a Deactivated User
A user was deactivated before we transferred ownership of their items. Although the user is listed under "Deactivated", we're unable to transfer ownership because Smartsheet is saying they don't own any items (which is inaccurate based on an older report we downloaded). The email is also no longer active so we cannot…
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Getting notified of undeliverable SmartSheet automated e-mails
Hello, Is there a way to determine which Outlook receipents of an Automated alert or update via SmartSheet were not delivered or be able to create a read receipt? Thank you,
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Edit Recurring/Scheduled Emails
Hello, We have a number of emails that go out on a recurring basis to specific individuals. I'm talking about the ones you can set up when you click "Send as Attachment" and where you can click "schedule" to set up what days/times the email goes out and to who. We are able to click "Edit Recurrence" but that only allows us…
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Merged: Get the sheet name to reference it in automation email
This discussion has been merged.