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Introducing the in-app Help Center, now generally available!
January, 15, 2026 We’ve redesigned our in-app help experience to make it easier to get the answers you need, right from where you are in Smartsheet. The new Help Center surfaces your most important learning resources, including recommending relevant articles and videos based on what you're working on and the ability to…
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File menu operations in new views, now generally available!
January 14, 2026 New views (table, board, and timeline) now support the File menu, which centralizes key sheet-level actions in a single, easy-to-access dropdown located beside the sheet name in the toolbar. With this menu, you can duplicate, export, and see the activity log, without needing to switch views or navigate…
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Portland Smartsheet Customer Appreciation Meetup
Raise a glass to 2026 with Smartsheet! Join us January 22 at Amaterra Winery for a customer appreciation evening featuring networking, a guided wine tasting, and a look at what’s next for Intelligent Work Management. 🥂 Register today! Have a colleague who’d enjoy attending? Please pass along the invite.
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Boston Smartsheet Customer Appreciation Meetup
Serve up 2026 with Smartsheet! Join us January 21 at SPIN Boston 🏓 as we celebrate our customer community with networking, friendly competition, and a sneak peek at what’s ahead for Intelligent Work Management. Register today! Know a colleague who should join? Feel free to share the invite.
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Community Corner Newsletter [January 2026]
2026, we made it y’all! I hope you all had a lovely holiday season and are now excited to see what you can achieve in the new year and with the evolving Smartsheet platform and fantastic support and guidance from the Smartsheet Community. I really hope to see everyone when we announce special Community news VERY SOON. You…
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Helping people realize Smartsheet value 📈
Hi Community, At this year’s ENGAGE conference, many of you participated in an activity at our ‘Idea Labs’ aimed at understanding what keeps people in your organization from adopting Smartsheet. The major takeaway? Executives and team members are reluctant to embrace a new tool without first knowing what's in it for them.…
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🪄 If you could snap your fingers to make onboarding your team easier..
Hi and happy new year! Do you onboard/train new Smartsheet users at your organization? If so, I’m reaching out as I could use your expertise as we enter the new year. I'd initially posed this to Mobilizers, and am expanding to this broader community to add your perspective. I’m curious about your experience: How do you…
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January Question of the Month - Join the conversation and receive a badge
Happy 2026, Community. I am so happy to welcome a brand-new year with all of you. I hope you’ve had a wonderful holiday season and are feeling inspired to make 2026 one for the books! We closed 2025 with your creative holiday ideas, and honestly, I wish I could add them all to the calendar. Based on your responses, I think…
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The timeline dashboard widget now supports using a report as a data source
December 22, 2025 Earlier this year, customers gained the ability to add a timeline view widget to dashboards, but it could only draw from a single sheet. Now, the timeline widget also supports using timeline reports as a data source, allowing teams to surface timelines built from multiple sheets or projects. Learn More…
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NEW! Real-time Inventory and Scheduling in Forms
Hey Community! Your forms just got smarter! You can now use linked dropdown columns in your sheet to automatically hide options as they are claimed. This is a perfect solution for tracking inventory or booking slots without worrying about over-selection. If you'd like to get this setup, all the info you need is in this…
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[UPDATED 2025] Start Your Community Customer Journey Here!
Welcome to the Smartsheet Community—we’re so excited to have you here! Based on your feedback, we've redesigned our Customer Journey to be clearer than ever. We want to celebrate your contributions and help you take advantage of everything the Community has to offer, so we've outlined the updated journey available to you…
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Meet Sherry Fox, our December Member Spotlight! 🎉
Have yourself a merry little Member Spotlight this month with none other than @Sherry Fox! If you’re just meeting Sherry for the first time, she’s a Business Process Analyst, Community Champion, and Floridian in the US. That just scratches the surface - read on to learn more. When Sherry was given an Admin license for…
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New Official Smartsheet Certification Badges!
At Engage25 our CEO Raj talked about the fact that Smartsheet, as the Intelligent Work Management Platform, is committed to your success. In his words, we are “customer obsessed: and this reality is highlighted in our enhanced certification program. Our legacy certifications (Core Product Certification, etc) were about us…
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Smartsheet Forward 2025 Edition 3: Amplifying human potential
Hello Smartsheet Community, Work is transforming faster than we’ve seen in decades, and from the stories here on Community as well as those shared with us at ENGAGE, we know that complexity is rising while change remains the only constant. At ENGAGE we shared the Smartsheet vision for how we aim to help solve three key…
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Running Count for Rows
I need assistance with a formula: If 'Request ID#' and 'Day of Contact' have the same info, then calculate the running total in 'Request Count'. I can't get my formula to work: =COUNTIFS([Request ID#]:[Request ID#], [Request ID#]@row , [Day of Contact]:[Day of Contact], [Day of Contact]@row , ROW():ROW(), <= ROW()@row ) I…
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Early adopter - New Portfolios feature
Hi, regarding the new portfolios feature I can't find documentation. Can someone help me to find the documentation? Many thanks
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Health and Wellness Solution
Good afternoon everyone. I am building a Health and Wellness Solution on my personal account to keep track of my health by logging things like; water intake, exercise (including type of work out, est calories burned, etc.), food intake, sleep tracking, weight log etc. Has anyone else done something similar using…
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Why would workflow automation show smartsheet in search
I'm trying to work on automating lines on Smartsheet and implement copy row feature. When I click on the COPY TO field and try to search for a specific sheet for "select a destination sheet", it's not coming up. What could be the potential issues? I've seen the sheet not pop up on search for a few hours after creation, but…
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Unable to transfer ownership of sheet
I get the following error when attempting to accept ownership of a transferred sheet. There are no status errors. Sorry, we're having trouble reaching Smartsheet right now. Please check for any known issues at status.smartsheet.com or contact us at www/smartsheet.com/gethelp for help.
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Rolling budget/spend tracker
I have a bit of quandary with a recurring task, wherein I am tracking weekly budget allocations and tracking what is NOT spent. Currently, I have a basic sheet where my contractors/vendors upload a patient record, which is just a sign-in sheet, and I manually count the hours used. Each of these sheets represents a maximum…
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Jira Connector Error: 400 Bad Request (Required Fields Unidirectional from Jira)
This discussion was created from comments split from: Jira Connector - Required Field in Jira is listed as unidirectional.
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SmartsheetGOV - Cross Sheet Reference Token Broken?
Hi, I am working on setting up cross sheet references in SmartsheetGOV and it seems that the #UNPARSABLE error I receive is pointing to the token being broken. My formula is below. When I enter in "reference another sheet" it takes me through the steps to reference, but then it is inserted into the formula as plain text…
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Why aren't my dates not auto populating from predecessors?
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Ability to add another action beyond change cell value
I would like to be able to say add a record a date action after a change a cell value. For instance, I would like to change the cell value to the person being escalated to and then record the date that the escalation takes place in an escalation date column. When I choose to change the cell value first, then there is no…
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Desktop App?
Does anyone use the Desktop App with their Gov account? I downloaded/installed, but am unable to login. Supposedly there should be a "gov" region you can select on the login screen - but I don't have it.
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Smartsheet Fun
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Exporting Attachments to Google Drive
Smartsheet is very useful for collecting data through forms from non-users and organizing it in a database, from which automations can be run. The "generate document" automation is one I use particularly frequently. It's very helpful in making "receipts" of the most crucial information for other parties to review in a…
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How can you calculate new date off of date fields?
I continue to get an error #INVALID COLUMN VALUE with my formula below. I have two restricted date fields RFP Decision Date and Actual RFP Award Date. I want to add the Estimated Approval Time, which is a number days value to the Actual RFP Date or if that is blank the RFP Decision Date, where we have a value in the…
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Averaging a number column from prior full weeks
I am having a hard time crafting a working formula. I have a Dashboard data sheet that I am pulling/calculating metrics into from other various Sheets. In one sheet, I have a date column {DID} and a Number Column {NOD}. I am trying to build a formula that will average the number column if the date column is in the last…
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Looking for hopefully simple formula
Hi all. Hoping this is a simple formula. I want to make the blue highlighted column the same date as left column, but 2026. In this example, I would like blue column to be: 04/03/26 06/01/26 09/05/26 01/01/26 Please help, you'll save me a couple hours :)
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Bridge - How to Retrieve Data from Multiple Child Runs Given the API Depreciations
Hello Team. Given the upcoming API depreciations, what is the recommended approach in Bridge to use the lastKey to get the full set of results in order to parse them when using the Call API to Smartsheet's API and needing to call it multiple times? For example, if we have greater than 10,000 workspaces and we use the GET…
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How to add an external as guest?
How can I add a person with an external domain as a guest? I can only choose between “Member” or “Viewer”. Even after successful activation, I’m not able to change the role. Thank you.
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Enterprise account access not logging in by default?
Hello! I see there was recently changes made to the login screen. When I began using this program for work, I was a regular user. I eventually was added to my company's enterprise account for the premium functionality. I used to select "Log in with company account" to utilize this access. Since the changes were made to the…
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Use index that make dynamic formuale in the row.
I am trying to replicate an Excel dynamic sum in Smartsheet. I have a row containing data for weeks 1 through 52. I want to sum the values starting from the current week (based on today's date) through week 52. In Excel, I used a dynamic range, but Smartsheet is giving me an error. How can I sum a specific horizontal range…