Smartsheet Support Documentation does not have a way to duplicate, copy, or export a group in admin.smartsheet.com/manage/groups There is, however, a workaround that doesn't appear to be posted anywhere so I'm sharing it here: Open the group in the group list at admin.smartsheet.com/manage/groups Select "View Group" Select…
Using URL queries to pre—fill forms seems to be catching on a bit more lately. There are a lot of resources out there, but they can be kind of spread out, so I figured I would start a thread that has some of the lessons learned, tips, and tricks that I have discovered along the way. Tip #1 [info callout] The first one that…
I've noticed a few people asking for Speedometer Charts in Smartsheet, so I figured I would go ahead and publish this solution that I developed. It was some years ago, so there may be better ways and / or more efficient formulas, but this should at least help get everyone started… A few notes to kick things off… This…
Details of how to send Outlook emails using a template that is populated with Smartsheet data and triggered in Smartsheet. This solution is complex. Some details have been blocked out for privacy. I had to split this into two posts due to the length. 1 of 2 : How to send Outlook emails using a template populated with…
My email is linked to two smartsheet platforms - one for the organization I work for and one managed by a contractor. I made a survey in the one managed by my organization but now I can't access it. I keep being taken to the contractor smartsheet.
As a Smartsheet system administrator, I noticed the Login Report is out dated and doesn't match up with the Seat Type Report [Last Login Date]. Is anyone else experiencing this issue?
I receive the first verification code to log in to Smartsheet, however when I click on a specific file/sheet, it asks for a second verification code which never arrives (not in junk either). Hence I can log into SmartSheet but cant open any file. What is the potential cause and whats the solution?
We have a number of users, including myself, that are being logged out repeatedly since this new login experience was launched. This is happening when we're actively working in sheets, which is causing frustration from our users. We also have experienced issues with saved/grouped tabs in Chrome all reloading as the same…
Hello Smartsheet Community, Our company recently went through a domain/email change, and since then one of our team members has been unable to access her Smartsheet account because the previous email tied to the account is no longer accessible. We have attempted several times to update the account to the new email address,…
February 03, 2026 (AU region) February 5, 2026 (EU region) February 9, 2026 (US region)* ____________________________________________________________________________________________________________________ Update (Feb 11, 2026 at 1:40 PM PT): We have rolled back the US region deployment of the updated web login experience…
He is not able to login on Smartsheet app on iPad. we already reset password. The reset password link is not opening. Smartsheet User roles and reports, he showing active. But he is not able to logged in to the app.
(Updated March 17th, 2026) Smartsheet is relaunching our updated web login experience, and you'll soon notice an updated login page. This is a planned change; sign-in has been refreshed to make it clearer and easier to use, with a simplified layout and a more streamlined flow. What's changing Updated visuals and a cleaner…
Hi, I have five Smartsheet accounts—four with editor access and one admin account. Recently, I’ve been unable to log in to one specific editor account. It shows the message “Too many failed attempts. Try again after one hour or reset your password.” However, I attempted to log in only twice, and the error appeared on the…
(Updated March 17th, 2026) Smartsheet is relaunching updates to our web login experience. These changes pertain only to the user login flow and do not affect authentication behavior, provisioning, or SSO settings. No action is needed – this refresh simply improves clarity and reduces friction during sign-in. What's…
In our corporate environment on VPN, we cannot log into the Smartsheet Community Platform/Community Forums because the "Verifying that you are human" step fails. We get stuck on that screen indefinitely and I PROMISE I'm not a robot ;) (wink wink) If you're reading this and it happens to you, do this to get around it: Only…
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