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Contact List column for proof review
I want to use a Contact List to route a proof but the contact list column I created isn't showing up in the drop down selection when I select to "invite" reviewers.
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Dynamic View does not "honor" the drop down selections
I have a Dynamic View built off of a sheet, which has - say 200 names as potential contacts to select from. I have confirmed that in the intake form, and in the sheet itself, the choices are selectable. However, in Dynamic View, the names selecting seem to be selecting from a master list of users, and not just the list of…
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How do I fix contact names not appearing in the cells of a sheet?
When selecting a contact from the dropdown list in a 'Contact list' type column (used to assign leads for tasks), only the email address appears in the cell when a contact is selected, but in the address book the name + surname and email address is listed for each person. How can this be fixed? Thanks
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Help Article updates January 2026
Hello Community, We’ve published new videos on these topics: Smartsheet contacts in Manage contacts in the My Smartsheet Contacts list Brandfolder user permissions in User permissions How to use Brandfolder asset automations in Brandfolder asset automation How to use Data Shuttle to upload data in Create an upload workflow…
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How to find a missing contact
I have a multi-contact column where I assign users to a task [Assigned To]. I have another column where one of the assigned users selects their contact once they have completed their portion of the task [Completed By]. I want an automation that sends a reminder/Update request to Assigned Users that have not Completed their…
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Card/Board view not showing Assigned To column as an option
Card/Board view doesn't show Assigned To column as an option for grouping items. Some possible causes that I've already checked: There are no rows that are empty in the Assigned To column Rows with multiple assignees have also been converted to one assignee only The Assigned To column is of the Contact type The assignees…
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Contact List matching
Hi, I have been struggling for awhile that the contact list in a sheet, including automation, doesn't sync with My Smartsheet Contact list…how do I edit the contact list in a sheet? TY
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Contact Datatype - Data Shuttle Import Function - Column Property Toggle Question
Hello, I have seen a few posts that have a manual workaround for this problem, but they are all a few years old, so I thought it best to start a new thread. I use data shuttle to import (First Name, Last Name, Email Address) to a sheet I can create a new column "Contact" using the Contact Datatype I can populate "Contact…
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Dynamic View Restrict by User and Sharing email domains
I set up a form for staff to submit Feedback for PD. I have a contact column for Facilitators. It is not Restricted by List Values Only I need to keep it open so that the end users can add new facilitator emails. I have a Dynamic View for the Facilitators to view their feed back. The DV is Restricted by Current User,…
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Limit to number of email addresses added to a sheet for automations
Hello, Can anyone confirm if there is a maximum number of email addresses that can be added as contacts to a particular sheet using automations? I believe that number is 101 addresses. My sheet features multiple approval workflows. Each workflow can have multiple approvers, for which column formulas are used to AND each…
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Contact Groups for everyone
Luckily, I am a system admin and I can add, remove people from groups, but if anyone needs someone added to a group, they have to wait on me to do it. It would be great for others to be able to use groups for the org (created by an admin) or to be able to create their own groups to use within their team.
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Unable to remove user available in a SmartSheed Contacts list
I created a Contacts list column that additionally had 4 people including myself. I then created a record as an example, using my name. Subsequently I deleted my name from the list and changed it to only allow the available people in the list to be selected. Now I do not show up in the column properties list but still show…
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Automation adding contacts to a sheet from another (not dropdown)
For each project, we have a 'team list' sheet that shows up on the project dashboard. The team list uses cell links from our master employee list, so by entering the name, it automatically shows their phone number, department, etc. In theory, it should be updated at project kickoff and periodically throughout. It never…
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Edit Recurring/Scheduled Emails
Hello, We have a number of emails that go out on a recurring basis to specific individuals. I'm talking about the ones you can set up when you click "Send as Attachment" and where you can click "schedule" to set up what days/times the email goes out and to who. We are able to click "Edit Recurrence" but that only allows us…
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Merged: Form input translating to a contact in a contact list
This discussion has been merged.
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Multi Contact Column with Automations
Hi all, I have a multi choice contact column that has a simple formula that looks at a country column and based on the country returns multiple emails per country, so lets say that column country is France i have the contact column return three contacts, so far it's fine but it doesn't work when i try to use an automation…
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Deactivate the Share function of AI recommended persons
When sharing a workspace or individual asset, there is a new feature where AI recommends people underneath the box "Invite People and Groups". Is it just our company, or is it 99.9% WRONG in your environment, too? We have over 12k users, and the AI recommendations are an annoying distraction, especially because they are…
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Dynamic contact list using reference sheets and Data Shuttle
I have several sheets (>20) that utilize a contact field for which I need to update the options whenever there are changes to our roster. I have difficult contact fields depending on someone's role in the department. My solution, based on suggestions here, is using a regular dropdown as my "contact" field that users…
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Contact Name Displaying as Email
Ok so.... We have a Smartsheet form that we use to stand up project files in Control Center. When we ask for Contact information it's set up with email validation. Our PMs have said they do not like that that it doesn't say the contact name. For example instead of "John Smith", it displays "john.smith@abc.com". Is there a…
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CountIFS contact is in a contact list
=COUNTIFS({TEST Range 1}, ="*Name*", {TEST Range 6}, ="DO") Hi all, this is a helper sheet used to get the counts of different conditions. Test Range 1 is a contact list that can contain multiple contacts, how can i make it so that i can check if "Name" is in the list. It is currently returning 0 when it should be finding…