Smartsheet Support Documentation does not have a way to duplicate, copy, or export a group in admin.smartsheet.com/manage/groups There is, however, a workaround that doesn't appear to be posted anywhere so I'm sharing it here: Open the group in the group list at admin.smartsheet.com/manage/groups Select "View Group" Select…
This is the simplest formula I can find to add Months to Date. This considers sum of months exceeding 12, converting it to January and adding 1 to the year. Where: Term column is the number of months to add, Date is the starting date. =DATE( YEAR([Date]@row) + INT((MONTH([Date]@row) + [Term]@row - 1) / 12),…
Using URL queries to pre—fill forms seems to be catching on a bit more lately. There are a lot of resources out there, but they can be kind of spread out, so I figured I would start a thread that has some of the lessons learned, tips, and tricks that I have discovered along the way. Tip #1 [info callout] The first one that…
Hello, We have just released a solution "Mastering USM" which was 6 months in development, it is available globally at no cost. Mastering USM is designed to provide a resource unmatched in depth and accuracy for managing the use of Smartsheet in all commercial (US, EU, AU) plans using the User Subscription Model (USM). The…
Is there anyway that I can block a field unless the user fill out properly? Context: I have a field in my form where the user should complete with the name of the file, but this name should not have spaces between it. If you need spaces between, you should use hyfen or underscore. (e.g. "map_of_brazil-flyer-english").
I recently upgraded my profile to pro user, but previous files are still showing as read-only. I've tried logging out and in / change browsers, which none of which worked. Can you help advise?
Last week my company upgraded their account to 'Business' as Teams has discontinued, and we wanted to add a seat for a new starter. We have paid for this with invoice sent to us, yet there has been no change to our Smartsheet account and it is still asking us to upgrade. We have also paid TWICE due to this. Many tickets…
I think I'm not alone when I say that the new USM roll-out has been nothing short of a nightmare. aside from the technical issues plaguing the Admin side of things, which I know you are working on, the model itself is simply ridiculous. It is difficult to manage and takes control over who gets a license and who doesn't…
Morning everyone, I have used the same corporate email address for both my free trial and now for my licensed account, but cannot see any of my sheets? I used the web-based app for my trial and have now downloaded the desktop app for Windows, but when I log into the Windows desktop app my Smartsheet area is blank?
Since we, as Admins, cannot turn off the Updated User Requests, can there be a way to create an automated response with information on the policy our company has developed for obtaining a Smartsheet license? This could include any links to a request form with built-in approval automation. Thanks
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