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HOW TO: Duplicate / Copy a Group
Smartsheet Support Documentation does not have a way to duplicate, copy, or export a group in admin.smartsheet.com/manage/groups There is, however, a workaround that doesn't appear to be posted anywhere so I'm sharing it here: Open the group in the group list at admin.smartsheet.com/manage/groups Select "View Group" Select…
Formula to add Months to Date
This is the simplest formula I can find to add Months to Date. This considers sum of months exceeding 12, converting it to January and adding 1 to the year. Where: Term column is the number of months to add, Date is the starting date. =DATE( YEAR([Date]@row) + INT((MONTH([Date]@row) + [Term]@row - 1) / 12),…
Pre-Filled Forms Using URL Queries: Tips and Tricks
Using URL queries to pre—fill forms seems to be catching on a bit more lately. There are a lot of resources out there, but they can be kind of spread out, so I figured I would start a thread that has some of the lessons learned, tips, and tricks that I have discovered along the way. Tip #1 [info callout] The first one that…

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Recent Discussions

Why is my document generating with weird text?
My Smartsheet is generating a document with weird text, see below. This issue happens in both Microsoft edge and google chrome. Can anyone advise?
Customer Support Portal Not Working
Hello, I am trying to access the customer support portal but the link to smartsheet north America takes me no where. The reason I ask is because I just bought a regular plan and then I went to make a smartsheet form and saw I couldn't add branded materials and colors on the form. I then upgraded to the business plan and…
Organisational-Level Dashboard Placement in Multi-Tier Control Center Setup
Good afternoon, I am currently configuring Smartsheet for the organisation and have implemented a multi-tier Blueprint solution within Control Center. At a high level, the configuration includes two Blueprints: One Blueprint to provision Business Units (BUs), and A second Blueprint to provision Business Unit Projects.…
Help Article updates January 2026
Hello Community, We’ve published new videos on these topics: Smartsheet contacts in Manage contacts in the My Smartsheet Contacts list Brandfolder user permissions in User permissions How to use Brandfolder asset automations in Brandfolder asset automation How to use Data Shuttle to upload data in Create an upload workflow…
Introducing the in-app Help Center, now generally available!
January, 15, 2026 We’ve redesigned our in-app help experience to make it easier to get the answers you need, right from where you are in Smartsheet. The new Help Center surfaces your most important learning resources, including recommending relevant articles and videos based on what you're working on and the ability to…
How to find a missing contact
I have a multi-contact column where I assign users to a task [Assigned To]. I have another column where one of the assigned users selects their contact once they have completed their portion of the task [Completed By]. I want an automation that sends a reminder/Update request to Assigned Users that have not Completed their…
MIN & MAX Collect Formula Help
I am trying to write a cross sheet formula that evaluates dates based on a matching project ID on the source sheet and return a date value in the target sheet (where the formula is being written). The formula should: Look up dates in a column on another (source) sheet. Each row on this sheet has a unique ID. Only evaluate…
Help Article updates November 2025
Hello Community, We’ve published the following new content. New videos on these topics: How to use Brandfolder insights in Brandfolder insights How to create advanced automations in Trigger blocks: When your workflow is executed And new Help articles, including: Create linked dropdown columns Use timeline view in reports…
No me funcionan la sección de notificaciones en mi Iphone, a alguien más le pasa?
Buen día, tengo este problema, ya hice todo lo que se supone podria estar pasando, borre la APP, la actualice, apague el celular y lo prendi, cerre sesión y de nuevo la abri y aun no me carga la sección de notificaciones, a alguien más le ha pasado? Tengo como 5 días así. Y probe en un Android y si funciona.
Help Article updates October 2025
Hello Community, We’ve published new videos on these topics: How to use columns in Insert, delete, or rename columns How to use timeline view in Introduction to timeline view Widget types in dashboards in Widgets for Smartsheet dashboards To view the entire catalog of help articles, visit the Help and Learning Center. Were…
Help Article updates September 2025
Hello Community, We’ve published new videos on these topics: How to use sheet settings in Sheet settings in table, board, and timeline view How to use filters in table, board, and timeline view in Filter your data in table, board, and timeline view How to set up a sheet in Create a sheet To view the entire catalog of help…
Help Article updates July 2025
Hello Community, We’ve published the following new content. New videos on these topics: Smartsheet Permissions and Sharing in Sharing permission levels and tasks How to create a Sheet Summary Report in Create a sheet summary report How to create a Row Report in Build a row report And these new best practices: DataTable…
Unable to see Second sheet in Selecting a Data source for a widget
Hi, As the tile says, I can not see my metrics sheet when adding a widget to a dashboard. My 2 sheets Only one sheet is visible I am very new and are learning the ropes, and any help is greatly appreciated.
Synchronize Column Description, Input Form Help Text, and Dynamic View Description/Help Text
Allow for synchronization/harmonization of Column Description and Help Text fields across Smartsheet assets. The Column Description in Sheet view could be the default source of Help Text for that same Column in any Input Forms based on that Sheet, as well as the Description/Help Text for that Column in any related Dynamic…
My IF Formula only works in certain cells in my grid
I have a formula in my sheet that sums the hours by project, phase and category. Ie for a row with task 1 I get the sum of (1) total hours logged on timesheets, (2) Design Engineer Hours (2) Senior Design Engineer Hours, and (3) Principal Hours. The formulas are as follows: Total Hours: =IF([Budget:]@row > 0, SUMIFS({TS…
Top 10 chart based on most entries
Hi everyone - I'm wanting to create a dynamic top 10 list for a few metrics on a sheet. In summary, we have an issues log. I want to be able to chart the top 10 customers with the most complaints added to the log. As well as the top 10 reasons for the compaints, etc…. Similar to what i would do with a pivot table in excel.…
Unexpected behavior on Form
Hi All, We are experiencing some unexpected behavior using forms that started this morning and is causing absolute chaos in our org. We have been on Smartsheet for about 3 years, and rely heavily on forms for kicking off client projects. Many times the same form will need to be submitted multiple times with small tweaks…
Help Article updates May 2025
Hello Community, We’ve published the following new content: Column links overview Create column links Manage column links Dynamic View best practices To view the entire catalog of help articles, visit the Help and Learning Center. Were the articles helpful? Let us know by providing feedback for each article.
Date Added when my Primary Auto Populates?
Hello! I am trying to find a way to use an automation or something of the sort for when a specific cell is no longer blank. Context: Primary Column is linked to a hidden auto-numbering column The "Date Added" Column was working for a while but every now and then the sheet will add about 5+ empty but numbered rows at the…
Unable to Access WorkSheet
Last night, everything was functioning perfectly while I was working on a sheet. However, this morning, I'm encountering an error message (Error 48) whenever I try to open the sheet. It's visible in the folder, the error persists on different devices and platforms. If anyone in the community has experienced a similar issue…

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