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what is the cause of "Unexpected character encountered while parsing value: <. Path '', line 0, pos"
what is the cause of "Unexpected character encountered while parsing value: <. Path '', line 0, position 0." error when using the C# SDK. the full log message is: - 2025-09-18 09:58:54 *** Exception in 'ProcessShares(Entity, EntityName, EntityId, Counter, ssWorkspace)' 2025-09-18 09:58:54 1 'ShareResources.ListShares()'…
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Potential recently introduced bug on Create Webhook call? (POST /webhooks)
Our Smartsheet integration has occasional need to create a webhook before it knows the ultimate URL for the callback. For several years, we have done this by supplying a dummy URL to the CreateWebhook (POST /webhooks) API and then before we verify that webhook, we update the URL with the POST /webhooks API and set it to…
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Can i integrate Smartsheet with a location finder like google maps
I am creating a work inspection register on a large airport in Saudi arabia and I would like the contractor to provide the GPS co-ordinates of the location where the inspection will be required.
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Test bed for new deprecations?
Hello, with the substantial API deprecations that were announced last week, will there be a test-bed on which we can test our proposed changes to ensure we have caught all possible deprecated access attempts before the main production service URL enacts the deprecation? If so, when (ish) and how might we access the test…
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linksOutToCells return as null
I've tried using the C# SDK and directly to the API. In both cases the get specifies include=crossSheetReferences when getting the sheet. The Rows are returned and the Cells contain the correct data but in each case the linksOutToCells is null. What am I missing?
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Does a view-only user need a license to use the API?
Hello everyone, I will need to use Smartsheet API to ingest data from Smartsheet to an object storage. To do that, my client will create a view only account for me. If I understand correctly, to use the API the account needs to be licensed, so we will need to pay for this "service account". That is correct?
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StreamPosition Captured from an api response is not working
Hi @Georgie, I am hitting the report api to get list of all events, However for pagination or subsequent request when I am trying to use the streamPosition returned from previous api request. I am getting an error { "errorCode": 1018, "message": "The value '2.1.Ui_jc………………………………………….-t' was not valid for the parameter…
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Using Control Center to Track Folder Updates?
Hello, I am unsure of the feasibility of this goal but am hoping someone could provide some insight. Within my organization we have the following structure Workspace → Workspace → Folder. Within this folder we have additional folders that are added through an API integration we have setup. I am hoping we would be able to…
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Were there recent changes to the totalPages parameter when querying the /sheets endpoint?
Up until last week, the totalPages and totalCount parameters functioned as expected when performing a simple GET call to /sheets. If there were 150 sheets, then it would show "totalPages": 2, "totalCount": 150. As of Friday of last week, it seems like it is showing "totalPages": 1, "totalCount": 100 any time there are more…
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Will and API token for a report give access to the Sheet the Report generated from?
Hi, I have a large Smartsheet, I want to generate a row report that reduces information displayed down to a specific group. For that Row Report, if I were to generate an API token and share it to a third party, will that third part have access to the information on the original 'Grid' sheet, or will it be reduced to what…