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Bulk Management - CSV upload processing delay
Hi, We've been using CSV upload feature in Bulk Management very often. The processing was usually so fast that it was completed in a few seconds. However, it took more than 2 hours yesterday. (We didn't have internet connection issue at all, and we uploaded only 44 asset informations yesterday) but today it was completed…
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User Inconvenience regarding label navigation bar
Hi, We are using so many sub-labels in Brandfolder, so we have almost 900 labels in total. But when we click lots of labels to look for some assets, leave Brandfolder, and get back to Brandfolder later, the label navigation bar are being kept unfolded as the way we clicked them, which is very unconvenient. Is there any way…
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Is there a Smartsheet template called "DAM Insights Dashboard" ?
I have connected Brandfolder and Smartsheet. Then, I would like to build the DAM insight dashboard easily. However I could not find it yet.
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Deleting or Replacing Attachments at once
Hi, Is there any way to delete or replace attachments within an asset at once? We need to modify attchments so many time until the final contents are confirmed, so it is a hassle to delete or replace them one by one when there are many attachment within an asset.
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Link to asset card
Hi, I found out that "link to asset card" is different depending on every collection that an asset is added to. But what I understand is that all assets are single-source, which is the reason that asset key is the same from any collection view. Is it intended feature that "link to asset card" for the same asset is…
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Can we request a rollback in Brandfolder?
One of our users who is not that used to using Brandfolder modified Labels in Bulk Management in a wrong way, but she went too far to remember what exactly she did. In this case, can we request a rollback for this specific Brandfolder by any chance if we provide the exact time we want to go back to? Actually, it's not a…
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How are you packaging design/native files in your Brandfolder?
My team is just starting its Brandfolder journey. In addition to having final, consumable assets uploaded for users, we also want to house all of our creative projects' design/native files, packaging them together in Brandfolder so that the next time we need to update anything, the files are all together. I'd love to hear…
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Unable to upload final proof from Smartsheet to Brandfolder in Report - missing custom fields
We have recently integrated Brandfolder and upload our final artwork to Brandfolder from Smartsheet, however I have found that you cannot add " custom fields" on the upload from a report, it says "no results found" when I got to add the custom fields. I'm hoping this is a future fix as we have multiple designers and using…
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Access to Brandfolder Share Link's through API
Hi everyone, Does anyone know if there is a way to grab the Share Link and set and Asset to Public through one of the API's? Thank you, Shane
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Expired Assets - Workflow
Use Case We have assets where the usage has expired, and in BF they are marked as expired. My team though (guest users) need to see these assets at any time. They will review and determine is we should license again. How do agencies go about enabling this? This is a really important need for us. Also is there an automation…
