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Hi, I asked a similar question before, and I was well noted that any recovery for Brandfolder components was not supported, but I'd like to know if there would be any update for this. One of our users deleted lots of labels by mistake, so we need to re-create the labels and add each asset to suitable labels. But this takes…
Hi, I would like to know if a search result could be incorrect or inconsistent when searching a keyword that includes Korean characters. For example, we have an asset named "MLB개막전 2132" as follows, but when I searched "MLB개막전 2132", I got an inconsistent and incorrect result from each search condition. For example, when I…
Hi, I posted the following question on 20th, August, but it hasn't been answered yet. Could you check this again? https://community.smartsheet.com/discussion/129547/recovery-for-labels#latest
I've been running into an issue where my users have been using the Bulk Custom Fields feature to tag assets, but have not been unselecting assets before moving on (it's annoyingly unintuitive to have to constantly click 'Select None' when working with multiple assets). As a result, they have been bulk adding incorrect…
Hi, I would like to know if multiple users can use a single ID simultaneously.
Hi, I'm curious about the criteria for 'Most/Least Popular' sorting. I guessed that would be related to asset scores, but I don't understand the criteria for asset scores either even though I read this article. In the screenshots below, one asset has only 1 vew and the score is 100, but the other asset has 3 views and the…
This discussion was created from comments split from: Insert Image by URL.
Hi! We are new to Brandfolder and Content Automation. We have had intermittent issues where the alignment of data in the template vs the downloaded (completed) template are different. Additionally, we have had issues where images (all .jpg) randomly would not render properly. For example, the set up in the template had…
I've been testing out the Smartsheet/Brandfolder integration and noticed when I upload to Brandfolder more than one asset at a time from a single row from Smartsheet, it combines/bundles them into one visible asset with multiple attachments. Is there a way to "turn off" that bundling automation? We are uploading multiple…
Hello Brandfolder Community, If you’re looking for more bite-sized learning content, you’re in the right place! Here are some more features, tips and tricks to elevate your Brandfolder experience. Overview Top 6 Ways Brandfolder Creates Bigtime ROI TOP 6: Features That Enable Sales Teams to Close Deals Features Spotlight,…
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