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What's the best tool to track simple request that comes to our legal office?
I work for a government agency and I'm in charge of tracking questions that come to our office, like what the question is, the topic, who is handling it, date of request and date completed, how much time it took (e.g., 15 minutes or 2 hours). Then maybe create reports on the type of questions that came in, how many request…
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'Save' button for work in progress, for external form-fillers?
We use Smartsheet forms for grant applicants to submit initial information. Without a 'save' button or feature, we've had to advise our applicants to prepare all their answers offline, and then enter all their responses in one session. This can be problematic if the applicant gets pulled away on another task, call, e-mail,…
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Tracking Employee Effort Across 170 Projects
I have a little experience using Smartsheet in my previous role at FSU and am now trying to help them adapt to some (unforeseen at the time) scaling and relational issues on the sheet/form I built. Specifically, this tool has been implemented as a way to track effort/time on a large 5 year federal contract. Our current…
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Same login for Control Center Gov and Commercial?
I understand that an email address can only be connected to one Control Center account, but since Gov and Commercial are separate, can the same email be used in both environments to create separate blueprints or do I need separate to use two email addresses? (ex: company commercial vs. client gov)
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(SS Gov and Gov email) How to resolve 'disable' link (Gov) when email sent to Gov customer
(Note: I am posting the same @ different group/community. Please ignore if read already) Our experience with SmartSheet Gov (below) In the event of invitation from SmartSheet to become a member, edit a sheet and request for update, the email received in the outlook to any user with “mil.mail”, links are disabled and…
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Publishing Dashboards from .gov version to Government SharePoint with controlled Web Browsers
I am using Smartsheet.Gov version where I am setting up Dashboards and Publishing them to a Government SharePoint Site. We are having an issue getting the charts to display on the dashboards on government approved browsers (IE and Chrome). The charts render correctly when accessed directly in Smartsheet when using…
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Does the Smartsheet app work with the "gov" Smartsheet version?
I have recently downloaded the iPhone app hoping to use it. But have found that it doesn't connect to my "gov" account. Is the current version of the iPhone app compatible with the "gov" flavor of Smartsheet?
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When will Dynamic Views be available in the government version?
I really appreciate the granularity and administrative simplicity of dynamic views. When will they be available in the Government version?
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How are you using Smartsheet to save time and increase transparency?
Smartsheet helped the City of Detroit provide information in response to lawsuits and Freedom of Information Act (FOIA) requests in half the time, while increasing transparency and visibility for department directors. Read the full story here:
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SmartsheetGOV integration for Microsoft Teams?
Hi there, The integration with MS Teams looks awesome! Unfortunately, it doesn't appear to be available for "gov" customers. Is there a roadmap for implementing that integration? Thanks! Jamie