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error when requesting ownership of reports
Hi there, I have requested ownership of reports from someone, and I am an admin on the workspace those reports sit in, However when he clicks accept he constantly gets this message "The items ownership request is no longer valid|" To clarify, he is responding to my request immediately so cannot be a timeout issue. Has…
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Allowing Comments on Updates
I would like to be able to send out an update request and allow the recipient to add a comment. However, I do not want them to see any previous comments. I see old posts where this wasn't available. Anyone know of a change so that I can now do this? Thanks Anna
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automation copying rows when conditions should send update request instead
Hello, I have a scheduling sheet where users update an existing row to reserve a meeting time. My automation workflow states to copy rows changed IF three fields are NOT blank Otherwise send an update request for missing field info. The issue: Rows are copying even when one or more of the three fields are blank AND even…
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Some Files are just read-only in mobile apps, some are editable - how to change that
I am finding that, with a pattern I have not understood, that some of my Smartsheets are editable in the mobile app, and some are not (read-only). No logic behind that that I can see. I thought maybe reports of files are read-only in mobile but no, I have reports I can make changes to (ie. change the underlying sheet) and…
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Combining data from 2 sheets
Hi I have created 2 sheets: Employee Onboarding Employee KRAs Both the above sheets have one common field: Employee ID. Now I want to create a report by referencing to this common data field (e.g., Employee ID) and "blend" the data from both the sheets. Can we accomplish this please? Thanks Nasir
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How to Freeze a Colum and have it show on a dashboard
Hi everyone, so I am having an issue freezing a column and having it show up on the dashboard. I know how to freeze a column like so. However, when I put this report on the dashboard it doesn't freeze. Does anyone know how to have those frozen rows show up on a dashboard? Thank you!
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comments notification email not functioning
My team has been using an automated email to a group of users when certain conditions are not met. When the automation was first created, the users were able to respond via comment, then the assigned person from my team would get an email notification, in addition the notification within SmartSheet. This functionality no…
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Hiding or Editing the Dashboard Banner
I have not seen that this issue has been addressed recently (please update me if it has) The dashboard top banner can be confusing: "View Only", "Report abuse". Is there a way to remove those two when sharing a dashboard with a client? I have created a dashboard to collect data and have embedded a form. However, because of…
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How can you discover who has not responded to a form sent via email?
I created a blank sheet associated to a form - the sheet only gets populated when email recipients complete and return the form. I can see that the sheet has blank rows awaiting the reply from whomever that row has been allocated to, but how can I see who that contact is in the sheet ?
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Color problems with copying rows
Hey together, we have a sheet (Gantt-view) where we manage Todo's and timelines (normal use cases). We have copied the whole sheet as we want to use it for another brand as well. Foreword: The problem I will describe now, just appears in the copied sheet not in the original one Problem: If I copy one whole row - as you can…