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Set Default Value in Form that is NOT a Dropdown Value
Hi! I have a sheet that has two form that feed into it. This is to report on Closures due to Staffing, Weather, and Facilities. One team submits closures for Staffing and Weather, while another team only submits Facilities. When I created this set up I have it so the one team gets asked "Reason?" then they can select…
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Email notification Lay out
Recently, I got an inquiry if there was any changes or update made in Smartsheet that made the lay out of the email notification change. Specially the Details part. It use to be on a vertical layout but recently we were seeing that it became horizontally. Is this a recent update with Smartsheet?
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considering switching from CRM to Smartsheet. What's the best way to ensure a smooth transition
Do we have any standard templates related to CRM in Smartsheet? Appreciate insights and advice from those who have undergone similar transitions or have expertise in utilizing Smartsheet for CRM purposes. Specifically, I'm interested in: Strategies for migrating data from our current CRM system to Smartsheet. Best…
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Superuser administrator access
I'm the system administrator for several digital tools in my company's IT department - including Smartsheet. I am Core Product certified and have been the Smartsheet system admin since 2023. As I have taken on SysAdmin duties in other applications (such as Jira, Confluence, Bitbucket, qTest, Vera, Datadog, and other apps),…
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Can't resolve view only status
My user is in view only and we can't change it. My user was granted enterprise access and I've request admin access and been assigned it but my user still is view only. I was able to to do everything and I had to renew my license on my user, which is fixed. Sheets that I had created I can't even edit.
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How long do I really have to wait after importing users?
I tried to open a ticket and it only lets me talk to the AI and the AI is AD (Artificial Dumb). I imported 10 users and none of them are appearing in the user panel. How long does this process take?
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Successor tasks have mysteriously changed to start the same day predecessor ends
While reviewing a timeline created several days ago I realized that successor tasks are suddenly starting the same day predecessor tasks are ending. For example, Task A ends on 4/10/26 and task B begins on 4/10/26. Previously, task B would begin the following day, in this case 4/13/26 because Saturday and Sunday are non…
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Timelines basics courses?
Hi all, I’m looking to get more up to speed with Smartsheet timelines, especially features like Gantt charts, dependencies, milestones, and overall timeline best practices. I’ve already built out one sheet and understand the basics, but I’d love to learn more about the tips, tricks, and best practices that more experienced…
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All 24 workflows became invalid today
I was the original owner of this sheet with 24 automations which have been working for months. I went on leave of absence for 6 weeks and ownership was transferred to someone else who doesn't know smartsheet. I came back a week ago and everything was still fine. Suddenly today I got 24 emails (and so did the owner) for…
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Unable To Create Project Using Control Center
Hello community! This is my first time trying to use Control Center so bear with me. I've been tasked with creating a solution within Control Center to provision new projects. I have my project sheet, I have my intake. I created a program and blueprint on the Control Center side. It references the intake sheet and a…
