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Calendar App acting strange
Hi, Last week the calendar app looked great, today it's truncating and showing only a few entries. I don't get why, and I have to do a presentation on it today! So I need to figure this out ASAP. It also won't let me edit the setup, the choices are greyed out. Thanks for any ideas. This calendar was set up a couple of…
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If / Then using the red, yellow, green
I am new to Smartsheets, so this may be a basic knowledge question ... I'm trying to use the red, yellow, green, (really just red and green) for the following scenario ... Start date is 10/1/20, due date is 10/6/20, another column for completed date. Using the completed date if it is <due date, then green, if it is finish…
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Update Request System Generated Form?
Hello all. I sent out update requests last week and most of the recipients had multiple line items to update. I was surprised to see an 'Open Form' icon in the message but even more surprised to find that when I clicked it, a form popped up with the name of the line item allowing me to enter the comments THEN to go to the…
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Workflow Email Automation - How do I remove the link to the Sheet?
I have a workflow set up to send emails to Contacts on dates when courses end. All of these contacts are not Smartsheet users and are not being asked to update the sheet. The emails are simply notifications. How do I remove the link to the Sheet? No one needs it. People click it and then request access to the sheet.
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Can Alerts and Update Requests show ALL Comments for a row?
Hello, When I set up an Alert of Update Request, the notification being sent only contains the most recent Comment added. Is there a way to make sure ALL comments from this row (new and ones that have been previously added) are included in the Alert? Thank you, Heather
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PDFs in proofing tool look strange now
Hello, the PDFs in my proofing tool column look strange today. The fonts are messed up and the pdfs are now barely legible. I see that the proofing tool possibly had an update last night, since we can now use squares and arrows (which is a totally awesome update that will be very helpful!). Is there a way to fix the pdfs…
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Alert Sent Out in Wrong Timezone
I'm not in EST, but my account is set to EST. I have a sheet where a few hundred alerts go out each Friday at exactly 10 AM EST. Suddenly this Friday they went out at 10 AM in my time zone, not EST. Nothing has been changed on the sheet. My settings are still set to EST. Is this a glitch on Smartsheet's end? Has anything…
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Help with nested IF AND statements
Hello I'm new to Smartsheet and looking for help to convert a really long excel formula into Smartsheet. Is there a maximum number of nested statements? I have pasted it into Smartsheet as is, and get the Unparse error. Essentially, what I want to do is display specific text when two criteria are met. My formula in Excel…
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How can I improve my image clarity in a Dashboard?
I have a Dashboard that I have been working on. I used the widget Image as I am trying to insert a graph I made (both from Powerpoint and Word Document). I have saved the image as a jpg, png and ppt and tried to insert them into the dashboard but the images are blurry. I have used the snipping tool and Snagit, and when I…
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User having trouble accessing via chrome
Hi, I have one user who is consistently having trouble accessing Smartsheet via Chrome. She's able to get through via Internet Explorer but prefers Chrome and she's tried clicking direct links to sheets and going to smartsheet.com and logging in that way. She's able to access form links that are sent to her but not…
