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Sheet Access report
Hello. Me and my team are doing an audit of users who have access to edit items in our account and one of the reports we're using is the Sheet Access report under the User Management section of the Admin Center. However, we're running into some weird things. When we dig into the Sheet Access report, we sometimes notice…
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Cannot delete a Workspace
I recently upgraded my Smartsheet license from Enterprise to Premier. My IT admin warned me I would lose any files/sheets I created/own when upgraded, and instructed me to save them in a safe place, which I did. However, I falied to delete a Workspace I created and shared with several other people. The Workspace is now…
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Backspace, enter and delete keys not working...
This has happened a couple of times before. However, when trying to update a form or even a field in the smartsheet, I am unable to use the backspace, enter or delete key. I use Google browser, however I wasn't sure if it was Google, so I switched to Microsoft Edge. Still not working. Also, I tried using the backspace,…
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Does sheet access require new users to create a smartsheet account?
No License required I am sharing a published link, no license required to a group of people. The goal is for them to be able to edit the sheet. Would each member be required to create a smartsheet account? Please, is there a way for them to access my sheet without having to create an account? Many thanks!
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DataTable changing information in unmatched cells?
Hello. I have setup a DataTable to popluate a log I use to track approved invoices by job. I thought it was working fine, but have noticed that the fields I am NOT matching (and which contained formulas, text, or other references) have their contents deleted. I am using the filter option. In addition, the filter criteria…
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Issue with Record Date automation.
Hi everyone, I’m hoping someone can help me with an issue I’ve been running into. When a user submits a form late in the evening — sometimes as early as 8:15 PM — the “Record a Date” automation occasionally logs the following day’s date instead of the actual submission date. Originally, I used =DATEONLY(Created@row ) to…
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Form timeout errors
Hello, We have a Smartsheet Form that our teammates fill out & add attachments for invoice processing. The form does have conditional logic in it to cover various scenarios. The issue that we've had for a while, is occasionally teammates will get the error when submitting the form . We weren't able to submit your form…
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Published Sheet - Users Unable to add Attachments
I have a sheet for which I've provided a publish link to many unlicensed users. They use the sheet to attach files to rows. This has been working as expected for multiple years previously, but today, we've discovered it will not allow them to attach files to rows and they're met with the message "This action has been…
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Workflow Error: "Recipients: Edit workflow to fix recipients list"
I am trying to create a workflow and for some reason it gives me an error with the email I entered as the recipient for my Alert. It is an email that I know works, it is shared to the sheet, and the access to the sheet is unrestricted. I am perplexed at what the issue is. Anyone else get this and know what the issue is?
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Task marked complete but showing on dashboard
Hello- I have a task showing with the completed check box checked, but the task is still showing on the dashboard… thoughts?
