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Add RTF (rich text formatting) to Comments
When creating a project many times the comments are as much instructions, as comments. Just like this modal when creating community comments, add the ability to apply Rich Text Formatting; Bold,underline,bullets, and numbered lists. RTF functionality would be limited to manually entered items, not pasted items. The…
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Update Request Automation not sending to free users despite "Unrestricted" Automation permissions?
I have an automated "Update Request" workflow set up on a sheet to send to contacts in a cell, and I'm getting a an error message saying that this email is not being notified, and that I need to change the Automation permissions to a less restrictive setting. The email address is for under our work domain, so that…
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Duplicate sheets showing up on report
I am creating a reporting and selecting multiple sheets for it. I selected 4 sheets but one sheet keeps duplicating. Iv'e attached an image. Any help would be appreciated.
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Show empty lanes in timeline view of report
Hi, I am running timelines on a master sheet for high level tracking of a few different things. Rather than adjusting the timeline settings to get each view needed, I’ve created a set of reports set to timeline that are permanently grouped and filtered as needed. I want to use the “Show empty lanes” option under Group in…
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Smartsheet Admin Center
Hello, I unshared a user from all of our sheets about a month ago through the Admin Center. At one point, this user had Admin access on many sheets. When I run the User Report, the user is still showing as Admin or Viewer on sheets they were unshared from. I’ve manually checked several of these sheets and confirmed they…
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SmartSheets Changing Date Format (UK to US) in some emails?
We are UK based and use the Day/Month Date Format (i.e 09/02/2026 - 9th of Feb 2026) In some, but not all, of the "Send.." rows email, the date format changes to the American version (02/09/2026). Is there any way to stop this happening?
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GEO code on photo attachments
Is there a way to keep the GEO coding on a photo attachment. We have photos that will be attached to a Smartsheet. When the document is submitted the office staff are going to need to download the photo and upload to a Government site that requires the photo be GEO coded.
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Automation Not Working?
Hello, I have an approval path for update requests. It starts with a form, and it currently isn't being received after being handed off by the PCM. So, starting on page 3, the Area Director isn't receiving the update request. I have myself filled in for most of the steps which will be changed once I get this sorted, but…
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Data deleted in error earlier today, can I get it back? (Undo button not active)
Earlier today it looks like several columns of data had the "clear contents" action taken in error. Is there a way to get that back other than using the snapshot feature and manually adding it back to a sheet with conditional formatting etc.? thanks in advance for taking a look1
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Add email address to Workflow
First of all, I use Smartsheet Gov. I have the following workflow set-up. I wish to add another component to it, but I am not sure how to do it. In addition to the date being recorded as shown, I also want an email sent to a specific address. Oh, and I also need to have the Trigger set so it ONLY works when today's date is…
