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Comment Notifications - Who all gets notified?
First time posting, long time fan of SmartSheet. 🥰 We have a group of people that need to get tagged consistently in comments for email notifications, and we want to cut down on having to "tag" in the same conversation/comments section. My question is: What determines a conversation that "I am following", where I am not…
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Enable Automation to Add Comments to Rows or Cells
Currently, Smartsheet automation allows actions such as sending alerts, updating cell values, moving rows, and requesting approvals. However, there is no option to automatically add a comment to a row or cell when certain conditions are met. Use Case: When a status changes to “Needs Review,” automatically add a comment…
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Re-ordering of Conversations
Smartsheet, It would be incredibly helpful to be able to re-order the comments that I add to the Conversations pane for a given task or to be able to insert a comment between two other comments. I've found the Conversations pane is a great way to keep track of decisions for a given task and it is really helpful to view the…
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Collection-specific comment notifications/emails
I have a few sheets where users have access to it through collections, but are not shared to the base sheet itself. This is by design as we do not want the users in the raw data. When utilizing the comments function from a collection and mentioning another user, the notifying message/notification has the "go to sheet"…
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Comment Resolution now generally available!
August 27, 2025 Users can now resolve comments in conversations across all new views and file library. This update makes it easier to manage and close out open items then filter to see resolved comments. Environment Availability: All Plan Availability: All Subscription Model Availability: Legacy and USM
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Notification when Tagging Non Permissioned User with Dynamic View
We are leveraging Smartsheet with user groups who do not have permissions to the original sheet, but have access to comment through dynamic view. While tagging users who do have access to dynamic view, we are still getting the attached notification causing a lot of confusion for our internal users. It would be of great…
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Formula for rolling up children status to parent rows
Hello, I am trying to simply roll-up my children status' to their parent row. When using this formula: =IF(COUNTIFS(CHILDREN(), @cell = "Complete") = COUNTIFS(CHILDREN(), OR(@cell = "", @cell <> "")), "Complete", IF(COUNTIFS(CHILDREN(), @cell = "Not Started") = COUNT(CHILDREN()), "Not Started", "In Progress")) I receive…
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Pop-Out & Expandable Conversations Panel
A feature that could greatly improve usability is the ability to pop out the Conversations panel into a floating, resizable window above the sheet or asset. This would be especially helpful for users composing longer or more detailed comments, reducing friction and improving visibility. Thank you for your consideration.
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Fetching comments from a Smartsheet : Getting Error
unction comments() { const apiKey = 'API KEY'; // Your Smartsheet API token const sheetId = 'SHEET ID'; // Your Smartsheet sheet ID const baseOptions = { method: 'GET', headers: { 'Authorization': 'Bearer ' + apiKey }, muteHttpExceptions: true // Allows us to inspect error responses }; let allComments = []; // Array to…
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Dynamic View Communication Use Case – Seeking Guidance on Stakeholder Tagging and Email Reply Integr
Hi Smartsheet Community, We’re currently using Dynamic View to streamline stakeholder communications and project visibility, but we’re running into some limitations and hoping for expert feedback or possible workarounds. Use Case: We want to keep external stakeholders informed about their specific projects or tasks without…
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🚨 [Feedback Requested] Would commenting directly on Dashboards help your team? 🚨
Hi all! I'm the PM for Dashboards and I'm exploring adding some Conversations capability to the canvas. This would include - Letting users leave comments on widgets in a dashboard Adding an “annotation mode” where you can highlight or draw attention to specific areas of a graph Possibly enabling approvals right on the…
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"Don't ask me again" option for duplicate file names
Hello, I use SS in my daily work flow and upload hundreds to thousands photos a day. It would be amazing to have a feature that say "don't ask me again" so I won't have to click "continue" every time.
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People with Workspace access cannot be tagged in comments - Urgent
Hello team - We have a workspace which is utilized internally and externally. Everyone is able to access the sheets and make updates, they can write comments and save them, people who are in the share list cannot be tagged in the sheet. How do I immediately resolve this as it is hampering a very important process. HELP
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Add the ability to paste pictures (snapshots) into conversations
In technical discussions, visual aids are essential. Images must appear directly within the conversation alongside the text—not as separate links. This allows readers to simultaneously read the explanation and view the corresponding snapshot, which significantly enhances understanding and clarity.
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update a cell with the last comment from a conversation
Hi All, We have a smartsheet file, where we have enable conversations on each row. I want to find out if it's possible to automatically move the latest comment from the conversation to into another cell on the same row. This way users can see the latest comment without having to open up the conversation. Many Thanks,
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Reply all feature in Conversations
If multiple people are tagged in a comment, it would be nice to have a reply all link, so that everyone tagged in the initial comment could get the reply without having to retag. In our experience only the person posting the comment gets the reply.
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Dynamic View comments, @mentions, and notifications for users not shared to underlying sheet
When a user is shared to the Dynamic View but NOT the underlying sheet, @mentions in the Comments tab do not auto-populate and are rather useless. This makes no sense, as the purpose of Dynamic View is to prevent the need for sharing the underlying sheet and sensitive data. Communication should be able to be streamlined…
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Very certified professional, looking for a Contractor.
I am writing to express my enthusiastic interest in a Smartsheet Developer position. As a highly skilled developer with expertise in web and application development using Flutter, I am confident in my ability to contribute effectively to your team. My strong capabilities in database integration and a comprehensive…
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Adding a fillable field to Approval
We are looking for a way that our approvers can add a comment to Approval notices they receive. Is there a way to add or include a fillable field directly into the Approval notice? Our other option is to have the Approver approve/deny from the Approval notice and then to automate a request update that has the "Comment"…
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View Comments in Date Order
When using the iPad app I find I can view all sheet comments sorted by latest date. This is really helpful as it allows me to quickly check what the latest issues are on my project. When using the laptop app the comments don't sort by latest date, is there any way I can make this happen?