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Conversations Sheet-Level Unread Indicator now generally available!
March 11, 2026 Users will now see an unread conversations indicator at the sheet level across all new views (Table, Board, and Timeline) to streamline how you track team feedback. As a user, you can now instantly see when there is unread activity on a sheet without having to open the conversation panel or scroll through…
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Resolve comments in Smartsheet
Requesting that conversations within Smartsheet can be resolved. The functionality today only allows a conversation to exist, then it flags when new comments have been added. However there is no ability to resolve the conversation or close it in some way. It would be nice i there was some way to resolve a conversation, and…
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Conversations: Add ability to quickly tag a comment for follow up and filter to find only those for follow up
I'd like the option to tag a comment for future follow up, and have the ability to filter all comments for those needing follow up. We use Conversations in our team meeting to capture ideas, changes, or follow ups needed. Also, for comments added in between meetings, I like to peruse what users have added and flag what we…
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Automation to Only Include Attachments and Comments
Currently an Update Automation and a Request for Approval Automation cannot only include the Attachments and Comments. It must also include another column. It would be nice to have an automation that only includes Attachments and Comments. This would allow someone to review the attachments and provide comments when there…
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Comment from an Email with out having to be shared to a sheet
We would like the "commenter" permission to be just that, commenting without access to even view the sheet. Now if you @ mention someone, in order for them to respond in email they need to be shared to the sheet. We do not what them in the sheet. We just need them to answer a question, or alert them the something and then…
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Respond to a Smartsheet Automation e-mail (via e-mail)
I have an automation to alert someone if an item is assigned to them on a sheet. The email is received with the detail but the individual then has to go into Smartsheet to respond. If a user is tagged in a comment, that is emailed to them and they can reply to the email, which will land back in the Smartsheet conversation…
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Reply to comment via Email for table view sheet
In the grid view, the user who is tagged with the @ sign in the comment gets an email with the comment. The user can respond to the comment directly by replying to the email. The response will be added to the existing comment as a conversation on the sheet automatically. This reply to a comment directly via email does not…
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Comments created after long set of empty pages
One of my team member is facing a repititive bug while entering comments on Smartsheet tracker. He has full permission on the tracker and doesnt have any internet or version issues. He is faccing this Smartsheet bug for some time where the comments are created after long set of empty pages and its hard to know how many…
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Conversations tab to revert back to previous version
Submitting enhancement request to have when the conversation button is clicked to have this only show the single row, not all rows set as the default option. Or set a way to make the conversation view default to this option within a sheet without having to change it everytime you open the conversations tab.
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Ability to hide attachments and comments on published reports
I have the need to share published reports with customers, but i don't want them to see the conversations that exist on the line or the attachments we use either. It would be great to be able to hide those for published reports.
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Proofing area completed check box
It would be very helpful to have an edit completed check box when requested edits are made, similar to how Acrobat Pro has in its commenting features. See attachment.
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Keyboard Shortcut - Conversation
I noticed this the other day and tested Ctrl + M – it does not work. I submit ticket to Smartsheet support – they told me that’s expected behavior because it’s not currently available even though it still shows as keyboard shortcut in the menu🙄 and told me to submit new product idea. Please add this keyboard shortcut to…
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Now Available: Attachments on Conversations in New Views
February 4, 2026 Users can now add attachments on their conversations in New Views, bringing more context to their conversations and moving work forward, faster. Users can add attachments uploaded from their computer, or add a URL. Learn More. Environment Availability: All Plan Availability: All Subscription Model…
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Conversation and Attachment Indicator at the Sheet Level
Color code or indicate when there is content in Conversations and/or Attachments (Icons) at the Sheet Level. This would eliminate clicking on the icon to see if there is content to view. See attached for an example.…
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Comment Notifications - Who all gets notified?
First time posting, long time fan of SmartSheet. 🥰 We have a group of people that need to get tagged consistently in comments for email notifications, and we want to cut down on having to "tag" in the same conversation/comments section. My question is: What determines a conversation that "I am following", where I am not…
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Merged: Enable Automation to Add Comments to Rows or Cells
This discussion has been merged.
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Re-ordering of Conversations
Smartsheet, It would be incredibly helpful to be able to re-order the comments that I add to the Conversations pane for a given task or to be able to insert a comment between two other comments. I've found the Conversations pane is a great way to keep track of decisions for a given task and it is really helpful to view the…
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Collection-specific comment notifications/emails
I have a few sheets where users have access to it through collections, but are not shared to the base sheet itself. This is by design as we do not want the users in the raw data. When utilizing the comments function from a collection and mentioning another user, the notifying message/notification has the "go to sheet"…
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Comment Resolution now generally available!
August 27, 2025 Users can now resolve comments in conversations across all new views and file library. This update makes it easier to manage and close out open items then filter to see resolved comments. Environment Availability: All Plan Availability: All Subscription Model Availability: Legacy and USM
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Notification when Tagging Non Permissioned User with Dynamic View
We are leveraging Smartsheet with user groups who do not have permissions to the original sheet, but have access to comment through dynamic view. While tagging users who do have access to dynamic view, we are still getting the attached notification causing a lot of confusion for our internal users. It would be of great…