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Add users on seat types page
October 8, 2025 System Admins can now add users on the seat types and true-up page in Admin Center. This new feature saves System Admins time by enabling them to add individual users directly on the seat management page as well as add users in bulk via file upload. Users can be assigned paid Member or free Viewer seat…
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Automating Seat Management now generally available!
September 3, 2025 System Admins can now automate Provisional Member approvals through IT service management (ITSM) systems like ServiceNow, Atlassian, or Freshservice. The newly available integrations streamline seat management and reduce administrative workload for System Admins at organizations with large numbers of…
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I'm an Admin, why can't I delete an workspace or any of the sheets saved in that workspace?
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Merged: Junior Admin Role With Limited Rights
This discussion has been merged.
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WorkApps Expansion of Number of Admins
My team recently learned that we can only have one admin for a WorkApp, which is causing some challenges and concerns. The main challenge is that the only time the WorkApp can be edited is when that single person is in office. We want to roll out wider use of WorkApps, but we need the person who works 8am-5pm and the…
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User Report with Group Membership
We are managing our licensed members by using groups. How do I create a report of all the users with their group memberships?
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Resource Management with a Small Team
Hello everyone, I am currently in the middle of configuring RM for the IT team I work with. We are struggling with getting this views as it seems RM is more designed to showcase groups allocation. With our team being so small we don't have a real use to group people together (i.e we have 1 network engineer and developer.…
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System Admin or another role for Ability to View/Report on All Workspaces
Smartsheet needs a critical feature enhancement to align with industry-standard SaaS practices: grant System Administrators inherent visibility into and access to all workspaces within the organization. Currently, admins are severely limited in their ability to oversee and manage workspaces, relying entirely on individual…
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error to changed myself to owner
Hello smartsheet community, I am facing a problem with my smartsheet account. I am initially the license owner for my company, where during purchasing of smartsheet license, the use my email as the license purchaser. as attached on the picture above, the email is me, however when i want to change myself to owner, it popped…
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Major Security Risk: Please require users "Accept" invitation to shared Workspaces + Group Removal
Please upvote this recommendation if you agree with the urgency of a fix for this. Imagine the following scenario. in 5 minutes an anonymous Scammer creates a free Smartsheet trial account with a fake email address, and: They create a Workspace entitled "_Please Confirm Account and Remove this Workspace" They create a…
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Remove Resource Management Icon for all users when there is no subscription
Please allow us to hide icons, not applicable to our organization's subscription model, from users using the admin panel or automatically hide them for our company. Thanks! Isaac asked me to submit this feature request here: https://community.smartsheet.com/discussion/comment/466596#Comment_466596
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How to share WorkApps with view only colleagues on an enterprise plan?
Hello! We have an enterprise plan for our company and with 2 licenses on it. I have created a workapp to share some sheets and share a dashboard in one place. Yet I am not sure why I got this message from them when they tried to access it. Could you please help as from my understanding this should be free on the plan we…
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Why does she have to put in a passcode to access Smartsheet?
Hey! I have only one user that is being asked to put in a passcode/key to access Smartsheet. Why is this? We want to remove this requirement.
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Assets in Calendar & Pivot Apps now support multiple admins
Hi Community, We’re excited to share that within Calendar and Pivot Apps - individual assets now support multiple admins! With this new release, all users that are admins on an asset's underlying sheet or report are automatically admins on the asset itself! This makes it easier than ever to manage assets in Calendar and…
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Regional Format Dates for Forms / Document Builder
Hello, When creating Documents in Smartsheet or capturing data through Forms, Smartsheet currently processes dates in the background in the US in American format. Ideally, once processed, the output is in the regional settings of the Smartsheet instance. Why? Documents generated by "automations" will result in American…
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Non-Admin Viewership of Automations, Workflows, and Forms
We use a lot of sheets, forms, and automations to mages several intakes in our organization, and we have only a couple of people with Admin access to maintain all of this. When we want to make adjustments, changes, or upgrades to a sheet, we are frequently asked to find when in the form logic or automations the change…
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Smartsheet Feature Idea: Mandatory Alert Management
Objective: Introduce a feature in Smartsheet that ensures critical alerts are delivered without allowing users to opt out, while providing administrators with visibility into any opt-out attempts for non-mandatory alerts. Key Features: Mandatory Alerts: Add the ability for sheet owners and administrators to mark specific…
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Dynamic view not visible to all admin users
If i have shared a workspace with others and they have admin rights on the workspace, why are they not able to see the dynamic views that were created for a specific sheet same as what that if i create filters and make them shareable
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Change default date format for the organization
The current default date format is MM/DD/YYYY for all sheets in Smartsheet. Many people in our organization dislike this format and opt to change the date format for individual sheets they are working on to be in a different format, such as DD/MM/YYYY or YYYY-MM-DD. The issue is that when different departments and teams…
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Global setting for scheduling recurring sheet backups
As a sysadmin I'd like to be to enable recurring backups for workspaces globally and not rely on Owners to perform this action themselves.
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As an Admin I can't add columns but can do conditional formatting and formula column conversion
Hello everyone, My boss gave me Admin permissions on a sheet in order to amend some columns. I noticed that as an Admin I can have access to some Admin functionalities (like converting a cell to a formula column or amending the conditional formatting) that were precluded to me as an Editor, but I am not able to add columns…