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Is there a way I can create a workflow to copy an ENIRE sheet?
My co-worker had to recreate one of our admin scheets, so I was hoping I could create a workflow that could copy the ENTIRE sheet, not just relevant rows. This sheet would then "overwrite" the previous copy we have in our current back-up folder. Is this possible? I didn't find an existing workflow, only creating something…
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Backups Not Extracting
I'm trying to extract my Smartsheet backups, and I'm running into errors. It looks like all of the files that were extracted on or before 8/18 are fine, but the ones I have starting 8/25 aren't working. A couple of my coworkers are trying to redownload things on their end (different workspaces), and we're all getting…
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I am very disappointed there is no way to automatically Restore a Backup!
We have invested a lot of time into developing our smartsheet workspace with over 100 projects, hundreds of purchase orders and invoices already logged. We recently had an issue with a new user deleting some rows with attachments and comments. Of course we have automatic backups turned on with attachments, etc, but I just…
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Having automated backups (such as weekly) the formulas also included
Having automated backups (such as weekly) the formulas also included. It would be so good!
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Scheduling Reoccurring Backups
I noticed that within my Workspace panel I can bring up an option to create a reoccurring backup, but cannot click ok. But if I click into the Workspace from the Browse view I can schedule a reoccurring backup. Am I missing something? Why is this an option in the Workspace panel if you can't use it from that view?
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Attachment Backup/Download - Smartsheet Line Reference
I am familiar with multiple ways to back up a sheet & comments (download, data shuttle, backup) and I am familiar with multiple ways to back up attachments (download, backup). All good on both fronts. What I'm looking for is some sort of log/txt/csv that references the attachment name AND which line the attachment was…
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How do backups work and can I pull one from a specific day?
Greetings, I'm having a weird Smartsheet issue reported today where a bunch of rose have the same description from a previous row and they're not supposed to. I'm not sure how this happened because all of this information is submitted via a form, but I don't manage this grid. I know how to select the grid and say pull a…
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Create "SAVE FORMULAS AS TEXT" Option in Backups, Exports, Snapshots, etc.
My tiny brain says that this feature request would be fairly simple to create, and I know it would make many of us very happy. FEATURE REQUESTED: Create an option to "Save Formulas as Text" when doing a "Backup", "Export", or "Snapshot". If checked, the system would place a special character in front of all cells in the…
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Ensure Backup Downloads Include Attachments
I recently went through a support engagement where our backups would not download, and the root cause turned out to be A) the backups were configured to include attachments, and B) there were either too many attachments or some attachments were too large. In the end, Support offered me these ideas: Configure the backups to…
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Backup Download Zips Not Extracting
Every couple of weeks we have an automated backup created and we download and save them offline for record retention. We have been doing this for almost two years and at first the data could be extracted but now every single file gives us the error message below and nothing can be extracted. Before I go to our IT Team with…
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How can I document formulas used on a sheet?
I have a fairly involved project management solution using multiple sheets, reports and dashboards, and want to document the inner workings of the sheets in the event we have to recreate them. The SmartSheet backup system will back up the data but not the actual sheet itself leaving me to recreate all of them and remember…
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Download Link Removed from Backup Emails
Hi Community, To further protect your Smartsheet environment, we are removing the link which previously directly downloaded files from the backup service. The backup service allows licensed users to generate a one time or scheduled backup of a workspace, as well as generating backups of folders and sheets. Any user with…
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how to keep historical sheets from triggering the formulas
Hi, We have some Smartsheet that we need to keep for historical reasons. And we backed up the sheets. How can we prevent the formulas from triggering to avoid recalculations in the historical archived Smartsheet's?
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Inclusion of Workspace name in Backup Failure email
In the email communication of Backup failure, please include the Workspace name so the user can identify and scheule a manual backup. In the completion email, name of workspace gets included but in the failure email, it doesn't.
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Using data shuttle for weekly backups from smartsheet to sharepoint
I have successfully turned on the weekly export from smartsheet to sharepoint, but the action is "replace". I don't want to replace my file each week, I want a series of dated weekly backups for an audit trail. Is this possible?
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Backups now accessible through Workspace Panel
Hi Community, The Smartsheet backup service is now accessible in the workspace panel menu! The backup service allows licensed users to generate a one time or scheduled backup of a workspace, as well as generating backups of folders and sheets. After the backup process, the backup service sends an email notification to the…
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Is it possible to retrieve a backup after the link has expired?
I have been getting recurring backups but I was unaware that they would not be available within smartsheet after a certain timeframe. Is there any way possible to retrieve them after they are no longer visible?
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Global setting for scheduling recurring sheet backups
As a sysadmin I'd like to be to enable recurring backups for workspaces globally and not rely on Owners to perform this action themselves.
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Does anyone have issue with the backup or snapshot returning #REF in Predecessor Columns?
Hi, I had to send the snapshot/back file to myself since I accidentally moved the rows to another sheet. I was able to retrieve the sheet data. However, all my predecessors have #REF and could not retrieve the predecessors. I reached out the helpdesk and they replicated it, and theirs was fine. Only difference is that I am…
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Backup & Restore Option for Control Center Blueprint
New Feature concept: A back up and restore option for control center blue prints. This feature would replace corrupt blue print files and have the ability to relink to current sheets. It should also provide a log to find out where errors occurred. Urgent issue: Our Control Center has suddenly stopped recognizing our…