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Best Template for Digital Platform Maintenance Management
Curious if people can point me in the best direction here (skimmed through template library and couldn't quite find what I was looking for). I manage an LMS which has a lot of on-going maintenance activities we need to complete on it to keep it up and running. These are tasks I want to be able to assign to people and have…
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St. Thomas Elgin General Hospital - Driving Efficiency and Productivity
St. Thomas Elgin General Hospital (STEGH), a 179-bed facility in Ontario, faced a common healthcare hurdle: managing complex operational data efficiently. They needed a reliable system to o track important operational information. Enter Smartsheet. For months, STEGH has used Smartsheet to bring clarity to their admissions…
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California State University - Helped Employees Return to Office Safely with Smartsheet
Imagine coordinating IT projects across 23 campuses, serving over 450,000 students. That's the reality for California State University (CSU). Faced with the need for streamlined processes and crystal-clear communication, their IT team turned to Smartsheet. What started as a solution for small projects quickly evolved, and…
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DIRECTV - Using Smartsheet to support strategic transformation
Empowering DIRECTV's strategic transformation through projects and initiatives that support the organization’s strategic priorities, the Transformation Office replaced a range of spreadsheets with Smartsheet. They now manage nearly 200 priority projects, tracking the full lifecycle in a centralized view. There are many…
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Albany State University - Streamlines IT Project Management with Smartsheet
Albany State University's IT Project Management Office, responsible for key technology projects that support 6,500+ students and faculty, centralized their tracking with Smartsheet. After seeing success in other departments, they consolidated tracking in 2018 and have managed 138+ projects since. See how Smartsheet…
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How to at mention a specific slack account in a channel from automated workflow?
I just set up my workflow so that when a predecessor task is complete, it sends an alert on my team's slack channel. The intent of the notification is to alert the {{Assigned To}} team member that they can start their assigned task. Is there a way to @mention the team member specifically using their slack account name? I…
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Prevent Form Submission If Date is Greater Than 90 Days In Future
Our IT department uses a form in Smartsheet for users to request access to to our systems for external users. One of the columns in the sheet/form is the Account Expiration Date, which can't be more than 90 days in the future. Is there any way to prevent a user from submitting the form if they've selected any such date? My…
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Best practices to track resources for the IT Area?
I'm looking to see what is the best way to track estimated resources within the IT Department due to projects and daily operations the team is working on. This can be estimated for now but we currently had not been tracking this. Then a report to show higher ups what folks are working on and their capacity.