-
How do all users populate in a contact column as I type?
We connected our new account to SCIM and added in all employees in the company to Smartsheet. As we are using a contact column in a grid, those people are not populating as we start to type their name. We are not able to find information on why this is not working. Does a user have to accept an invitation and log in before…
-
Tracking & Reporting on Project Hygiene
Hi All! I am starting to explore the possibility of tracking the "hygiene" of each project being managed by our team. We have a control center solution so the artifacts all of us on the team are consistent/templatized and capable of collecting data for a rolled-up portfolio view. So I'd like to be able to leverage that to…
-
How to recover deleted calendar from Calendar App?
My colleague accidentally deleted a calendar I created in the Calendar App that our team shares. How can I recover this? It's not in our deleted items. I do have the URL, currently seeing this error: Oops! The page you were looking for doesn't exist. (ErrorCode: 404)
-
How are you scaling a PMO in Smartsheet across multiple departments/workspaces?
Hello everyone! We have a great structure within our own department and looking to expand across our firm. I am looking for insights on how you manage cross‑department projects when each department has its own workspace? Interested in workspace structure and reporting best practices. I appreciate the help.
-
Unable to remove Smartsheets workspace
Hello! A year or two ago I added a workspace for the Smartsheet Mobilizer Kit v2 - a prepackage workspace that came directly from Smartsheets. I cannot delete it and I'm not sure where to ask for assistance. Can you direct me to the right group or help get me off of this workspace? Thank you, Emily
-
Selecting the best Smartsheet for your project
I need to make sure I am selecting the correct smartsheet workspace for my project. I am trying to create a workspace to track and share client implementation. How do I add a Start date and then the sheet automatically adds task dates, as well as deadline, completion percent dates without having to add all manually. I seem…
-
Customer Support Portal Not Working
Hello, I am trying to access the customer support portal but the link to smartsheet north America takes me no where. The reason I ask is because I just bought a regular plan and then I went to make a smartsheet form and saw I couldn't add branded materials and colors on the form. I then upgraded to the business plan and…
-
Organisational-Level Dashboard Placement in Multi-Tier Control Center Setup
Good afternoon, I am currently configuring Smartsheet for the organisation and have implemented a multi-tier Blueprint solution within Control Center. At a high level, the configuration includes two Blueprints: One Blueprint to provision Business Units (BUs), and A second Blueprint to provision Business Unit Projects.…
-
Access problems with external users
Has anyone had problems with external users getting pushed into purchasing accounts? Most of our external users are able to view all of our dashboards without an issue, but one organization is getting warnings that their trial account is going to end and they need to purchase an account to continue viewing. According to…
-
Portfolio Reports - who can edit?
I have a report that uses the Portfolio as a source and is pointed to the project plan in the Control Center Blueprint. I would like PMs who view the report to only see the project plans they have been given editor permission on, but they are seeing a blank report. What am I missing?