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Why is Generate Report inactive for System Admin
I am only system admin for smartsheet account. I open User Management and select More Actions->User List. I see a message that the report will be delivered to my mailbox but I do not receive a report in mailbox. I tried this multiple times as well as Access Sheet but no reports were sent. Is this because Generate report is…
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Time Extension
My answer could be very simple. Im trying to figure out a way to log extension time in the task sheets. I would like to have my new column called extension to affect my finished date. I'm not sure if the predecessor column does the same thing but honesly i cant understand the workflow around it. STAR-->FINISH.... EXT DATE.…
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Possible to insert today's date (dynamically) as Form default using URL Query String
Hello - I need to find a way to have a Date field default to the current date on a Form. (I can't use the systen-date field, as user needs to be able to override 'todays Date' if necessary) Unfortunately, selecting the obvious Date field-type default value to 'Today' .... locks in, literally, today's date - the date the…
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Contact List is NOT restricted in Report
I'm wondering if someone knows what's going on here! In our main sheet, the contact column (Crew) is restricted to 2 contacts, but in the report that drop down is showing many other contacts. I have the contact column in the main sheet set to "restrict to list values only" (see below), but many others are still showing in…
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Wrong Date line
Hi guys, Struggling with what I assume is a easy fix. The dotted line that represents 'today' is showing to be out by 1 day. I.e, it is Tuesday here, however the dotted line is showing Monday. I have been into user settings and ensured that the Time Zone and Regional Preferences are correct however still cant get it to…
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Restrict views or restrict access to links
I would like to restrict the contents of the 'children' of a parent row to one user. Example: The parent row says "fruit" and the children are "apple, orange, and banana". I want all users to see "fruit", but I only want one user to see "apple, orange, and banana" Is this possible? If not, Can I create a report, display it…
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Multiple pre-built Approval Columns not available for selection in an approval workflow
I am building a process that will have up to 6 different people approving an action. I'm building separate workflows to control the trigger as some are dependent on others: 3rd, 4th, 5th will all trigger simultaneously with a field condition and a 2nd approval value of 'Approved". I keep trying to build the separate…
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Data Not Populating
Hello, I created a form and it is live. Both myself and another coworker have submitted responses, however they are not showing and it still says 0 responses. They are not located at the bottom either as referenced in other questions. Thank you in advance for any help.
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Pre-populated form
I have two forms, one where an applicant fills out and it populates the smart sheet. Then as the users update columns, they need to send a 2nd form that is filled out to the applicant. I have the URL creating in a column and when the email goes to the applicant, all fields are populating correctly. However, when my staff…
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Does anyone have a support phone number for Smartsheet
I don't seem to be able to find one anywhere. I'm handling coordination for multiple teams on a project and I have multiple resources having trouble receiving the account creation e-mail confirmation.