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Smartsheet Basics

Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.

Linking upcoming dates from sub sheet to the master sheet
My company has a master sheet connected to all the different project sheets. Is it possible to have the next due dates listed in the project sheets automated to update on the master sheet? Currently, we're just doing this manually and it is a pain for us to constantly look at the sheets.
Data Uploader to specific cells
Does anyone know if Data Uploader can be configured to import data from certain cells (not just columns) into cell data in Smartsheet? I have a large number of excel sheets that are not arranged by specific column type. I need to be able to quickly import data into smartsheet, matching a primary key, then importing data…
Access to a detailed task description
On the same basis as the tasks comments, I think it would be great to be able to edit a detailed description of each tasks. A detailed description is really important if several people can create tasks. It provide a clearer insight of the perimeters of the tasks, may enumerate a number of subtasks, providers, hyperlinks,…
Reports Not Updating
I'm having issues where my reports are not updating. Is anyone else having the same problem?
Streamlining Approval Emails
Hi, My team has set up our template and created approval requests, however, we've noticed that a separate email is sent for each row that is edited (e.g. I have received two approval requests for rows 1 and 4). Is there any way we can customize the approval request to send 1 email for approval of the entire sheet rather…
Can I send daily update requests with these conditions?
I would like to be able to send update requests to all assignees who have work assigned to them in a daily fashion. I have observed that I can send update requests by selecting each row. I have also observed that I can send update requests in a condition where a row is added or changed. These options don't work for what I…
ERROR: a resource is busy or you lack sufficient access rights or permissions
Hello, I am unable to take an email document stored in smartsheet and save to box. I have tried to download the email, save it to computer desktop and receive the error. "a resource is busy or you lack sufficient access rights or permissions" I have tried to download the email document and while the email is open chose…
How do I send the same form out to folk multiple times where each new person answers questions in a
I have form that has multiple sections that is used for audits. During the actual audit day, a customer may find 30 issues. I need to capture those 30 items in the 1st section of the form with an owner (no big deal so far). Then the owners have a few weeks to manage and close their items. Do I ping the folks to update…
Chart bug with labels
I have some metrics being calculated in a sheet, which I'm trying to pull into a column chart in a dashboard. Everything seems to work great until I deselect the option to use the column name as a label. I don't want the column name to appear in the chart, as it doesn't add any value, and is just confusing. But when…
Alerts Delay
Hello, Does anyone else experience a significant delay in alerts and notifications? I have two set up on a sheet 1. triggerd by an action and 1. triggered by a certain time on a certain day. Neither of them have gone out as of 1pm EST. Any ideas? Thanks!

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Filtering out Status based on two criteria - Not working!
Hi, I'm at a loss and could use some guidance please! I'm running a report from my project plan to see Customer Tasks Statues by Phase if status is not "Complete" or "Not Required". The Complete status don't show but the "Not Required" do. I have tried all the options (Is not blank, Is not equal to, does not contain, is…
Percent showing up in thousands
Hello, why is my 32 showing 3,200% instead of 32%
Autopopulate an email address with each new row
Hello, Community! I am trying to set up an automation that adds a specific email address to a field with the creation of each new row. It should be very straightforward but does not seem to work consistently. Trigger - when a row is added Condition - if a specific contact info field is blank {{Notify XYZ}} Action - assign…

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