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Smartsheet Basics

Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.

Workspace Sharing Report export did not successfully complete
Hi I'm trying to run the workspace sharing report for a workspace that I own. I get the following error setAjaxResponseStatus(true,0,'success',0,0,null); And I get a confirmation email stating 'Your Workspace Sharing Report export did not successfully complete due to the cause below. This might be caused by an intermittent…
Resources view through different Smartsheet charts
Hi everyone, i'm quite a beginner on Smartsheet and very new in the community, i'd like to ask for an information. I'm managing multiple projects, each one with a dedicated plan but some of the resources i'm assigning are working on several of those projects and not just one. Is there any feature that might help me manage…
Reports - pdf or Excel ?
I send regular reports to customers showing their expected delivery date of products. These dates can change frequently to suit their own construction schedules. Some customers prefer Excel format, others prefer PDF. If I need to change the email address of any customer, or add another name to their team, I am unable to…
Smartsheet pricing and hardball tactics
Wondering if anyone else is experiencing this. For years we had a great experience with our sales reps and recently we were assigned new reps that said we had to have a 33 1/3% price increase. At this point, we need to look for alternatives to spreadsheet -- which is a shame -- but this kind of price increase is insane. I…
Unable to Save - Error message
Hi. I have used a smartsheet template, and edited to my credentials. However when I save i get an error message such as: Unable to reach smartsheet.com. Please check your internet connection. Our network connection is working perfectly fine. Is there something I am missing? Many thanks
Adding a photograph into a smartsheet form
I need to add a table of items into a smartsheet form but as there doesn't seem to be an option for a table. Would I be able to add it as a photograph for all users to be able to see when competing the form? - I cant seem to see an option for this either?
Formula % checked boxes in row
I have 5 check box columns in a sheet and would like to show the percentage checked for the individual rows in the 6th column. Column 6 should show 100% if all 5 columns in that row are checked, 80% if 4 columns in that row are checked, 60 % if 3 columns in that row are checked, etc. What is the best formula to use?
Displaying Date AND Time
Is there a way to display a date and time within a data field. I'm using Smartsheet to track the processing of incoming reports. Employees log when they assign the report to themselves and when they've completed it. I have the From and To dates, but would like to get this down to Hours since reports are mostly completed…
unable to sum numbers based on date criteria
Hi, currently i'm trying to sum up numbers against different dates. here i have different numbers for same date, hence would like to sum up those numbers against a specific date which is my criteria. i'm not getting the final sum instead formula showing zero. can anybody help me. here is the formula i used.…
email link duration
We frequently send links to documents to our clients - and they frequently don't click the link for more than 30 days. Is there a way to make a link last longer than that?

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Filtering out Status based on two criteria - Not working!
Hi, I'm at a loss and could use some guidance please! I'm running a report from my project plan to see Customer Tasks Statues by Phase if status is not "Complete" or "Not Required". The Complete status don't show but the "Not Required" do. I have tried all the options (Is not blank, Is not equal to, does not contain, is…
Percent showing up in thousands
Hello, why is my 32 showing 3,200% instead of 32%
Autopopulate an email address with each new row
Hello, Community! I am trying to set up an automation that adds a specific email address to a field with the creation of each new row. It should be very straightforward but does not seem to work consistently. Trigger - when a row is added Condition - if a specific contact info field is blank {{Notify XYZ}} Action - assign…

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