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Exporting a dashboard as a PDF
Hello everyone. Recently I built a dashboard and as we want to keep them saved month after month, I tried to export it as a pdf. First of all, I didn't find the option to do so, so I did it via the printing function. It happens that the quality/colors of all my dashboard is very messed up (example attached). Quality used…
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Escape Key - Functionality Change?
I feel like I am going crazy… I just started a new job at a new company. Both companies use Smartsheet. I was an extremely experienced user at my old company, creating large, complex formulas that could automate a ton of work. (Smartsheet Core Product certified 2024) At my old job, I would hit the escape key on my keyboard…
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Automation change cell value no longer being translated to a $$ value?
Hi, I've noticed this issue in two of my smartsheet processes. I have an automation set up as follows: "When rows are added are changed and [Column A] changes to [Any Value], change cell value in [Column B] to "60" " I then set column B to be $ currency format. Up until recently, "60" changed to "$60.00" without issue but…
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When will resources for self-studies be available (and other questions)? (Pro Learning path)
Hi! I'm working to expand my knowledge in Smartsheet and I feel I've been stuck in limbo with the current changes and still waiting for updates. I have core and project management certs and was on my way to take the Sys Admin when it (imo rather abruptly) product cert when it got removed. I work mainly through self…
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How to recover data after I ran a new workflow and lost my data
The black arrow indicates when (around 4:30pm) the mistake was made. I would like to recover a previous version say around 2pm.
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I am an Admin, but I cannot edit the workspace
I am already an Admin of a workspace, but when I enter the sheet to edit, it prompts me that I am a viewer. Has anyone encountered this situation? In the share tab, it shows that I am both an Admin and a viewer. How could a product from such a large company have such a BUG?😫
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Please remove the AI thing you have for support
I have worked with multiple support AIs, and yours has to be the most useless and annoying agent I have encountered. Doesn't do anything right. How do I even get in contact with support? First off, no agent is ever available for chat. And when cases get created, no agent ever picks them up. How am I supposed to get…
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Trouble adding licenses
Hi, I need help… I am trying to purchase new licenses and am unable to do so. Please, if anyone can help me, I would greatly appreciate it. I follow all the steps recommended by support, but an error page appears, making the entire process unfeasible. The support team informed me that they would forward it to the technical…
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Critical Path based on a release
I would like to see a critical path on a large project based on a release number. The critical path seems to be only available on a sheet basis. I can use a critical path filter that works great – but again works on a whole sheet. I was thinking about using a Release Number filter and then copying just those rows to a new…
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Report not showing all rows
I have a report that's sorted ascending by name but stops in the "T" section. When I sort it descending by name it shows the missing names after the "T" section at the top but then stops in the "A" section, but not all of them. There are 2217 rows and 19 columns in the report right now, is there a limit to how many rows I…
