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Smartsheet Basics

Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.

Increasing sheet row limit from 20,000 rows to 50,000 rows
I heard that Smartsheet is going to eventually increase the sheet row limit from 20,000 rows to 50,000 rows. I was just wondering if this is currently on the roadmap and if there is a scheduled release date?
Using field from sheet to pull data into a form
Hello. Is there a way to use a field that is defined on a sheet to pull associated data into a form? For example, if I have a request ID for help desk tickets. I want to use a form to query or pull in the data from a specific Help Desk request ID, allowing a user to see what is in the record. Then, I'd like them to be able…
Error when saving sheet
This discussion was created from comments split from: Error Saving a Smartsheet.
Smart sheets not updating
Is anyone experiencing issues with the smart sheets not updating following working offline when internet connection is back?
Dashboard Data Label Display Issues
Hello, I have a dashboard with some pie charts and when I look at the pie charts, they look like this: But when my coworker views the same pie chart it looks like this: Is there a way to get their pie chart to show up like it does with mine? I'm in the Early Adopter Program and they are not but considering the modern…
Re assign task midway thru
I have a task that started in Sept and ends in Feb. I need to assign it to someone else, but do not want to lose the history of the first employee. How do I do this?
Update Requests included in separate Notification Automation
Hi! We have a sheet where team members are triggered to complete an Update Request when a line is assigned to them, which of course includes its own messaging. We also have a separate automation which sends out a weekly 'reminder' email for all assigned lines which have not been updated to a 'completed' status. My question…
Move/Copy Row Automation to Include Child Rows
Hello, I love the pre-configured automation Smartsheet has to easily opt to move or copy specified rows out of a sheet and into another sheet. It would be helpful to be able to move a group of child rows with their parent as an added level of functionality. Use case: I'm using Smartsheet to manage credentialing for…
Copying Parent Rows Without Copying Children Rows
Is there a way to copy a parent row to another sheet without also copying over the child rows underneath it?
User Friendly Search
We would like to allow conference attendees to check themselves in using tablets at the conference center. I know there is a "find in sheet" magnifying glass in table view, but it is not super obvious, especially for non-Smartsheet users. Is there a better way for them to easily find their row among all the attendees so…

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Set Default Value in Form that is NOT a Dropdown Value
Hi! I have a sheet that has two form that feed into it. This is to report on Closures due to Staffing, Weather, and Facilities. One team submits closures for Staffing and Weather, while another team only submits Facilities. When I created this set up I have it so the one team gets asked "Reason?" then they can select…
Email notification Lay out
Recently, I got an inquiry if there was any changes or update made in Smartsheet that made the lay out of the email notification change. Specially the Details part. It use to be on a vertical layout but recently we were seeing that it became horizontally. Is this a recent update with Smartsheet?
Unable To Create Project Using Control Center
Hello community! This is my first time trying to use Control Center so bear with me. I've been tasked with creating a solution within Control Center to provision new projects. I have my project sheet, I have my intake. I created a program and blueprint on the Control Center side. It references the intake sheet and a…

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