-
Document Builder
I have a business plan, but cannot find Document Builder. Is that not available on this plan?
-
Chart in dashboard not showing new field
I have a bar chart in our dashboard we use to track volume by group. We recently added a new group to the field column (Legal) but it's not showing in the chart, and although it's populating on the sheet, there is no option to add the Legal column to the chart widget in data source?
-
Timeline settings not saving
I created a grid sheet with the following data - Project Name, Start Date, End Date, Project Status, % Complete, along with other columns. When clicking over to Timeline view, nothing is showing up. When clicking into Settings, the Start and End date are flipped. If I try to correct these and click Apply, I'm seeing this…
-
Report Sorting Question
Hello, I am not able to sort a count column numerically from largest to smallest. In this project, I am grouping departments to measure how many departments submit the most requests. I am able to group the departments by name, and summarize the departments by count. However, the report will only sort the columns by the…
-
Free License Users Losing Edit Access or Being Removed – Anyone Else Seeing This?
At our company, we’ve recently noticed a trend: team members with free Smartsheet licenses are either: Being downgraded from Editor to Viewer access automatically, or In some cases, completely removed from sheets they previously had access to. This seems to be happening without any manual changes from sheet owners or…
-
The New Board View
The new board view looks nice and works well for some members on my team, but most are having a lot of issues with it not loading or page is freezing. I even have some people on my team not able to change the view and is just stuck on the page. Any one else having issues? Any suggestions on how to fix or what maybe…
-
Safe Share
Hi All, We are in the process of turning Safe Sharing, Our IT department wants a Approval workflow set up for new requests - I am reluctant to do the work flow in the Safe Domain and Safe Email registers, as we want approval before it gets added to the "Safe" Lists What are your thoughts on best practice for this? Another…
-
Accessing Attachments from Published Reports
Hi All We have a couple of situations where I would like the attachments to be available for the line through the published report. However when i am working with the report I can not find the option for attachment? Ideally I do not want to be putting the attachments into share drives and adding this into a separate column…
-
Working with Project Management Office
I recently downloaded the Project Template: This is exactly what I want with some customization, however it seems there some items "locked out" or something. I have continued to play around with the template, I even deleted everything and downloaded it again, then followed the directions exactly. Two things of note: One,…
-
Error when trying to add user to Workspace
Hello, I have an existing user that I'm trying to add to a workspace, but when I do so, I get the error: "Error has occurred. Please try again later." I ran through the below troubleshooting issues and none of them fixed the issue. Any thoughts on how to get this user added? Thanks! Check User Permissions: Ensure that you…
