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Formula disappears after manual entries
We formulas on a line based on a Yes/No Question. It works great if they answer yes, then the formula works and is brought up for subsequent entries. However, if they answer NO and enter data in the lines where the formula is, then the subsequent entries do not have the formula anymore. Is there a way to fix this? THANK YOU
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Counting Instances in Cell with Multiple Drop Down Select
We have an internal communications plan. In one column we track the method of communication. Sometimes the same communication, represented as a row, goes out via multiple methods, and therefore multiple selections are made in the Delivery Method cell. I am trying to create some metrics. When I try to countif where…
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Not all fields are being included in the webforms confirmation email
Hello, One of my colleagues brought it to my attention that when they are completing a form and request a copy be sent to them for confirmation, one vital field is missing from the email. It is a numerical field, relating to IDs. The entire field is missing from the confirmation, including the title. I'm not seeing any…
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Multiple Notifications
Hello. I"m trying to setup a smartsheet automated workflow that allows for multiple notifications throughout the work request process starting with: 1) notification/acknowledgement to submitter when a new request is submitted with details 2) then a notification to submitter when the item has been assigned to a…
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Registered colleagues see only blank sheets / reports
Hallo, I created reports for some departments and invited colleagues to work with them. They report to me that they only see blank sheets without data (I can see the data in the sheets). Any idea?
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Feature Request: Smartsheet Desktop apps (specifically for Mac!)
Dear Smartsheet Team, PLEASE build desktop apps so that users don't have to rely on their browser to use Smartsheet. If you look at most people's browser, chances are they have a million tabs opened. That makes it easy for Smartsheet tabs to get lost in the chaos, which in turn reduces overall productivity and prevents…
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Automated workflow log
Hello, Is there a way to see a when an automated workflow is triggered in smartsheet? Specifically around the time sent and who the recipients were. When I check the activity log, I can only see when a automated workflow has changed. There has been a few cases where an automated workflow doesn't send out to the particular…
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Is there a way to alphabetically sort collaborators and shared users (when emailing a sheet)?
I have sheets that I want to notify a few people of changes. When I use the email to shared users function it will list all users shared to the workspace first and also users shared to the sheet. It would be helpful to see the list in name alphabetical order so I know I have selected the correct people. I find myself…
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Automation Workflow broken?
Has anyone experiencing any "Request for Approval" workflow issue? e.g. approval request goes though a workflow that is NOT as defined - the COO is receiving purchase request that does NOT required his approval. Any help is appreciated.
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Workflow permissions
Is there a way to enable someone to approve/decline a request (i.e. a PTO request) without giving them access to the entire sheet? I'd love to create several approval workflows for PTO, Expenses etc, but if i have to share the entire sheet with anyone who would interact with the approval process then it is useless…