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Smartsheet Basics

Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.

How to reset my Autonumbering
So after removing and deleting the test data in our sheet our auto numbers are not resetting to start at 1. How do I clear the phantom rows, or cache?
Sharing of Smartsheet
When creating a Smartsheet/not workspace, we want to automatically share admin rights and editor rights with the same people on every sheet. Is there a way to automatically do this, without manually entering the names on share button after creation? thanks Amy
Update Requests with columns for viewing only
Is it possible to make an update request, but only allow editing of certain columns? I want them to be able to see certain columns, but not change them.
how do you copy an old smartsheet
We track Time and Effort on Smartsheets. Once the form is filled out we need the Smartsheet to move on to the approver. Nothing is working like it did last year.
PCI fields to be visually encrypted on Sheets and Reports
Automate a pre-set format and conditional formatting when using "save as new" with an external sheet
From a sheet that is shared with me from an external company, I'd like to know if there's a way to "save as new" within one of my company's workspaces but have it automatically mapped with my pre-set conditional formatting and column setup that I would like to use. Currently with each sheet that I save as a new sheet, I…
Data Subject Requests
Hi, we have the Enterprise edition of Smartsheet. I was tasked with finding out how if asked, to do a data subject request. From what I can see, I don't see a way to search for those details. Do I need different licensing or a governance add-on to have access to the functionality?
Template for stakeholder analysis
Hi, I can see the download for this resource but is there a template in Smartsheet that I can use as a basis ? Free Stakeholder Analysis & Matrix Templates: All Formats Thanks !
Issue with unable to save a project template in the same folder
Hello Community, I am having a challenge in saving a project template in the same folder, when I am trying it to save as new it gets saved in the sheets and not in the same folder, even when I am trying to set the location it doesn't show options and also doesn't give any list when trying to browse, can any one help me.
How to find a missing contact
I have a multi-contact column where I assign users to a task [Assigned To]. I have another column where one of the assigned users selects their contact once they have completed their portion of the task [Completed By]. I want an automation that sends a reminder/Update request to Assigned Users that have not Completed their…

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Request an Update sending multiple lines in 1 email
Greetings- I have a drop-down column where a staff member is emailed (request an update) if a row is marked as "assigned". If row 1,2,3 are assigned to the same staff member within a few mins, that staff member receives 1 email rather than 3 separate emails. We want each row to be a separate email so they can mark that row…
Automation Workflows - Please try again - Something went wrong
All of the automation workflows on all our sheets are "missing". This is what we see when we click "manage automation workflows" We're also unable to create new workflow. Smartsheet Gov Status shows no issues with workflows. Is anyone else experiencing this issue?
Timeline - Colour feature disappeared
Hi, Previously the Timeline featured carried through colours from the sheet, but since logging in after the holidays the colours have now disappeared. Is this a recent development by Smartsheet and if so can the colours be brought back?

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