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Reactions to Comments
I would love to be able to react to a comment, so the poster knows I see it without me having to type a new response. Thinking "Thumbs Up" / "Thumbs Down" / "Heart" / "Laugh"
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Allow New Users Under the New User Subscription Model to be set to Viewer
Currently when adding a new user - they are hard-coded as a Member. I have a client who knows the user will be only a Viewer and not have access to edit any sheets. She has to wait until the next day to go in and update the user to Viewer. This is really inefficient, and frustrating. They are busy and don't want to have to…
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Save As New Workspace / Copy Row Automation
It would make the world of difference if when you deploy a new workspace any copy or move row automations would update to the new workspace not point to the template.
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Sort for Only You vs. Sort for All Viewers
It would be super helpful to allow users to sort a sheet without applying the sort to all individuals actively viewing the sheet. We have many shared sheets that are worked on in parallel, and when one person sorts it affects the other person's work.
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Override Ability on Max # of Columns to be Deleted at One Time.
As Excel doesn't have this limitation, neither should Smartsheet. Please allow a confirmation dialog to override. When importing from Excel, I'm left deleting five columns at a time for 5, 10, 15 minutes.
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Rich Text Widget Scroll Bar Change
Hello, all! There seems to be a change in how a dashboard Rich Text widget is formatting. I first noticed this on April 22, 2025. Any rich text widget on all dashboards is adding extra space at the end of the text. When editing the widget, it appears that there is no extra added space--it looks normal. When you save it and…
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Add Comments to Approval Workflow
Include a comments section to the current approval workflow (currently only approve or decline), this would be helpful when an approver has a question or comment about a pending approval.
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Contact Support Cases List should include SS Tech-Generated Cases
I looked for cases that were started with a phone call and was told that these do not appear in the Contact Support Cases list. The email gave the Case #, but all the updates have to occur through email instead of being updated in the portal. Would it be a quick fix to include both the cases started in the portal and those…
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Validation Phone prefix countries missing
When adding a Field in a Form and adding a Validation Phone, there are several missing countries: Croatia, Indonesia, Mauritius, Morocco, Nigeria, Philippines, Serbia, Taiwan, Thailand, Turkey, Vietnam, Uruguay and others. Would it be possible to check and update?
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Form URLs should automatically update on newly saved dashboards when copying a workspace template
As a user, I would like form URLs to automatically update on newly saved dashboards when copying a workspace, So that I do not have to manually update the Form URLs and prevent the risk of forms accidentally pointing to the original sheet or workspace. Please refer to case # 05972330, as this had been previously assumed to…